Nicole Casper
Wellington,OH
Summary
Driven Phlebotomist with proven expertise in specimen handling and patient care, honed at Lifeshare Community Blood Service. Excelled in maintaining accuracy and HIPAA compliance, enhancing patient trust. Demonstrated exceptional venipuncture skills and compassionate communication, significantly improving patient experience. Adapted to high-pressure situations, ensuring safety and efficiency.
Overview
13
13
years of professional experience
Work History
Phlebotomist
Lifeshare Community Blood Service
Elyria, OH
10.2008 - 03.2015
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Cashier
Lagrange IGA
Lagrange, OH
07.2002 - 10.2008
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Oberlin High School
Oberlin, OH06.2006
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Patient confidentiality
Timeline
Phlebotomist
Lifeshare Community Blood Service
10.2008 - 03.2015
Cashier
Lagrange IGA
07.2002 - 10.2008
High School Diploma -
Oberlin High School