Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Nicole Chancey

Wilson,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Kitchen Manager

Buffalo Wild Wings
Knightdale, NC
07.2014 - 12.2024
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Cook

Olive Garden
Wilson, NC
03.2012 - 07.2014
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Cook

Pizza Hut
Wilson, NC
02.2005 - 05.2009
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.

Education

GED -

Beddingfield High School
Wilson, NC
05.2006

Skills

  • Accurate Money Handling
  • Cash Handling
  • Opening and Closing Procedures
  • Verbal and Written Communication
  • Payment Processing
  • Station Preparation
  • Food Safety and Sanitation
  • Shift Work
  • Directing Team Members

Education

Wilson, NC

Timeline

Kitchen Manager

Buffalo Wild Wings
07.2014 - 12.2024

Cook

Olive Garden
03.2012 - 07.2014

Cook

Pizza Hut
02.2005 - 05.2009

GED -

Beddingfield High School
Nicole Chancey