Nicole Chase
Mounds View,MN
Summary
Dedicated team player with a strong background in elderly care from Comfort Keepers Homecare and administrative assistance for Francis Robbins, PhD. Proficient in Microsoft Office Suite and problem-solving, I excel in creating a positive environment for clients, ensuring their dignity and well-being are prioritized.
Overview
19
19
years of professional experience
Work History
Receptionist
The Estates at Roseville
Roseville, MN
05.2025 - Current
- Greeted visitors warmly, creating positive first impression of organization
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Caregiver-Independent Contractor
Care.com
Mounds View, MN
06.2023 - 09.2025
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Read and contributed to shift reports and care notes.
- Protected health information according to HIPAA policies and procedures.
- Fostered an atmosphere of trust and respect through positive interactions with all individuals involved in the care process.
Caregiver
Home Instead Senior Care
Albany, OR
11.2019 - 02.2021
- Non-medical in-home /facility caregiving for the elderly/disabled, meal preparation, transportation to appts, errands, companionship, light housekeeping, help with ADLs, activities that client enjoys
Caregiver
Comfort Keepers Home Care
Flagstaff, AZ
06.2018 - 09.2019
- Non-medical in-home /facility caregiving for the elderly/disabled, meal preparation, transportation to appts, errands, companionship, light housekeeping, help with ADLs, activities that client enjoys
Administrative Assistant
Northern Arizona University
Flagstaff, Arizona
09.2011 - 04.2013
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained office inventory by assisting with supply orders.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Maintained calendars and schedules to set appointments for management team.
- Screened incoming telephone calls, routing to appropriate personnel.
- Established professional and collaborative working relationships with company associates and external parties.
- Prepared agendas and materials for meetings and conferences.
- Coordinated travel arrangements for employees and clients as needed.
- Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
- Created, maintained and entered information into databases.
Administrative Assistant
Frances Robbins, PhD Neuropsychology
Flagstaff, AZ
02.2010 - 08.2011
- Receptionist, medical billing, transcriptionist, client file management, accounts receivable/payable
- Maintained database of client contact information with accuracy and attention to detail.
- Served as primary point of contact for facilitating operational and administrative inquiries.
Administrative Assistant
Coconino County Democratic Party
Flagstaff, Arizona
07.2007 - 02.2010
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained office inventory by assisting with supply orders.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Maintained calendars and schedules to set appointments for management team.
- Processed incoming mail and distributed to relevant departments or individuals.
Education
Diploma -
Arcadia High School
CA01-1986
Skills
- Microsoft Office Suite
- Outlook
- Voice to Text Transcription
- Mail Processing
- Faxing
- Copying
- Accounts Receivable
- Office Supplies Management
- Respectful and compassionate
- Daily living assistance
- Dependable and responsible
- Elderly care
- First aid and safety
- Problem-solving
- Mail handling
- Multi-line telephone operation
- Professional demeanor
ATTRIBUTES
- Integrity
- Dependable
- Punctual
- Compassionate
Timeline
Receptionist
The Estates at Roseville
05.2025 - Current
Caregiver-Independent Contractor
Care.com
06.2023 - 09.2025
Caregiver
Home Instead Senior Care
11.2019 - 02.2021
Caregiver
Comfort Keepers Home Care
06.2018 - 09.2019
Administrative Assistant
Northern Arizona University
09.2011 - 04.2013
Administrative Assistant
Frances Robbins, PhD Neuropsychology
02.2010 - 08.2011
Administrative Assistant
Coconino County Democratic Party
07.2007 - 02.2010
Diploma -
Arcadia High School