Nicole Chilson
Spot Finish Cleaning
Cape Coral,FL
1
Certification
12
years of professional experience
Bar Manager leading staff training, service standards, and daily floor execution in a high-volume hospitality setting. Oversees staff scheduling, beverage preparation, inventory checks, and receiving 3+ shipments per week to keep product levels and service quality aligned with demand. Builds guest loyalty through consistent service, calm shift leadership, and dependable support for front-of-house operations.
Work History
Cleaning Supervisor
10 Months- Supervised cleaning staff to maintain consistent standards across assigned areas and daily service routines.
- Inspected completed work and followed up on missed details before areas were released for use.
- Coordinated shift coverage and task assignments to keep cleaning operations running smoothly.
- Trained new hires on cleaning procedures, safety expectations, and daily workflow standards.
Bar Manager
8 Months- Directed daily bar operations, balancing service speed, guest needs, and closing procedures.
- Supervised bartending staff, assigning coverage and supporting consistent service during busy shifts.
- Monitored inventory levels and restocked supplies to keep bar items available throughout service.
- Handled guest issues professionally, resolving concerns quickly and preserving a positive atmosphere.
Bar Manager
9 Years 1 Month- Trained and supervised bar staff to deliver consistent service and prepare high-quality beverages.
- Prepared and served a variety of drink and menu items with accuracy during busy service periods.
- Checked delivered food and beverage stock against orders to confirm product quality and quantity.
- Supported smooth bar operations by coordinating staffing, service flow, and daily preparation tasks.
- Maintained an organized workspace that helped the team respond quickly to guest needs.
Bartender
1 Year 3 Months- Created a welcoming bar atmosphere that supported positive guest experiences and steady team morale.
- Trained new bartenders on proper techniques, service standards, and job procedures to strengthen onboarding consistency.
- Consulted guests on menu options and drink choices to improve service quality and order confidence.
- Prepared drinks efficiently while maintaining accuracy, pace, and consistent presentation throughout busy service periods.
- Handled cash and transactions carefully while supporting smooth, accurate end-of-shift bar operations.
Server
10 Months- Answered guest questions about menu items and recommended dishes based on preferences and dietary needs.
- Checked back with customers during meals to address requests, refill drinks, and support a positive dining experience.
- Delivered attentive service in a high-volume restaurant environment while keeping orders organized and guest needs prioritized.
Server
1 Year- Handled guest requests quickly and tailored service to individual preferences throughout each shift.
- Maintained steady payment accuracy across card, gift card, and cash transactions.
- Restocked service stations to keep essentials available during busy service periods.
- Assisted bussers with table cleanup to keep turnover moving during high-volume shifts.
Inside Sales Representative
2 Years 2 Months- Built long-term client relationships by providing dependable support throughout the sales process.
- Represented Micro Matic at trade shows, conferences, and networking events to expand the client pipeline.
- Provided consultative product guidance to help customers evaluate options and move purchasing decisions forward.
- Maintained organized follow-up across prospects and accounts to keep opportunities active and progressing.
- Strengthened customer satisfaction by resolving questions quickly and delivering reliable sales support.
Education
Diploma - General Studies
Skills
Inventory management
Cash handling and transaction processing
Staff supervision and training
Scheduling and staff management
High-volume service delivery
Suggestive selling
Menu item consultation
Drink preparation
TIPS certification
Attention to detail
Labor cost control
POS reporting analytics
Alcohol licensing compliance
Incident reporting
Certification
Servsafe
Personal Information
Title: Dedicated Hospitality Professional | Exceeding Expectations
Timeline
Cleaning Supervisor
Spot Finish Cleaning
11.2025 - 09.2026Read More
Bar Manager
Rooftop at Riverside
11.2025 - 07.2026Read More
Bartender
Salty Papa's Shrimp House
03.2023 - 06.2024Read More
Server
House of Omelets
07.2022 - 05.2023Read More
Server
Torched Bar & Grill
11.2021 - 11.2022Read More
Bar Manager
Baseball Tap
08.2016 - 09.2025Read More
Inside Sales Representative
Micro Matic
09.2014 - 11.2016Read More
International Correspondence School
Diploma from General Studies
Read More