Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Christianson

Fowlerville

Summary

Accomplished Agency Owner at NICOLE CHRISTIANSON AGENCY LLC, Significantly enhanced client acquisition rates and agency revenue through strategic marketing and innovative sales techniques. Skilled in customer relations and operations management, I excel in building long-term client relationships and driving business growth. Demonstrated expertise in staff management and problem-solving, achieving consistent sales growth and operational efficiency.

Overview

11
11
years of professional experience

Work History

Agency Owner

NICOLE CHRISTIANSON AGENCY LLC
06.2022 - Current
  • Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
  • Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
  • Approved staff hiring, termination, promotions and department transfers.
  • Attended seminars, conferences and organizational activities to maintain management expertise.
  • Increased agency revenue by implementing strategic marketing campaigns and innovative sales techniques.
  • Delivered exceptional client service, consistently meeting or exceeding expectations to foster long-term relationships.
  • Balanced multiple priorities effectively as both an insurance producer responsible for generating sales and a business owner in charge of managing the overall agency operations.
  • Expanded client base through effective networking, relationship management, and referrals.
  • Managed financial aspects of the agency including budgeting, forecasting, expense control, and revenue generation for sustained profitability.
  • Collaborated with underwriters to negotiate favorable terms on behalf of clients while maintaining sound risk management practices within the agency portfolio.
  • Enhanced agency reputation by maintaining the highest standards of professionalism, integrity, and ethical conduct in all business dealings..
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.

OFFICE MNAGER / INSURANCE PRODUCER / PROTEGE

FARMERS INSURANCE (FARMERS AGENT)
01.2018 - 05.2022
  • Bound $107,000 in new business premium annually.
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Adhered to all regulations for insurance sales.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Educated clients on insurance policies and procedures.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.

INSURANCE SALES PRODUCER

MULTIPLE AGENCIES
06.2014 - 08.2017
  • Meeting monthly sales goal.
  • Achieved consistent sales targets by utilizing effective prospecting techniques and maintaining a strong pipeline of potential clients.
  • Educated customers on various insurance products, empowering them to make informed decisions regarding their policies.
  • Streamlined sales processes, implementing efficient strategies that accelerated closing times and increased productivity.
  • Implemented effective cross-selling techniques, identifying opportunities to upsell additional lines of coverage or related products that would benefit clients.

Education

BBA - FINANCE

CLEARY UNIVERISTY
05.2006

Skills

  • Client Engagement
  • Budget Management
  • Small Business Management
  • Oversee producers
  • Verbal and written communication
  • Network Development
  • Marketing
  • Analytical Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Goal Setting
  • Operational planning
  • Customer relations

Timeline

Agency Owner

NICOLE CHRISTIANSON AGENCY LLC
06.2022 - Current

OFFICE MNAGER / INSURANCE PRODUCER / PROTEGE

FARMERS INSURANCE (FARMERS AGENT)
01.2018 - 05.2022

INSURANCE SALES PRODUCER

MULTIPLE AGENCIES
06.2014 - 08.2017

BBA - FINANCE

CLEARY UNIVERISTY

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