Summary
Overview
Work History
Education
Skills
Highlights Of Skills
Timeline
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Nicole Cicchetti

Las Vegas,NV

Summary

Experienced in merchandising and customer service roles, recognized for professionalism and delivering high-quality results. Dependable team player with strong communication and organizational skills, able to collaborate effectively and manage tasks efficiently.

Overview

15
15
years of professional experience

Work History

Secretary

Buy Low Appliance
03.2022 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Merchandiser

Merchandiser Kohls
09.2018 - 12.2023
  • Captivate shoppers with eye catching arrangements while coordinating product layout.
  • Oversaw visual merchandising standards and store layout adjustments, enhancing the overall shopping experience.
  • Monthly segment cycle counts, and inventory audits to maintain accurate records.
  • Created visual displays to highlight new and featured products.

Manager/Host

Bootlegger Bistro
01.2014 - 02.2015


  • Money management for the servers and bartenders at the beginning and end of shifts.
  • Oversaw the floor, check with customers to ensure a good quality fine dining experience.
  • Hired and trained new employees.
  • Hosted large banquet parties of over 500 people in our Copa Room.
  • Website not provided.

Waitress/Bartender

Waterbury Country Club
08.2010 - 10.2013


  • Communicated Specials, menu items and wine pairing in detail with recommendations where appropriate.
  • Memorized patron's orders and enter into POS and Micros system.
  • Maintained communication between servers and cooks.


Education

High School Diploma -

Wolcott High School
Wolcott, CT

Skills

  • Detail-oriented organization
  • Proficient in independent tasks
  • Effective time management
  • Strong focus on accuracy
  • Efficient knowledge retention
  • Service excellence
  • Effective communication skills
  • Strategic decision making
  • Experienced in maintaining performance under pressure

Highlights Of Skills

  • Organized, independent worker with strong time skills.
  • Detail oriented and able to learn new tasks quickly and effectively.
  • Over fifteen years in a wide variety of customer service roles
  • Skilled at working with a variety of people and personalities.
  • Proven ability to make decisions quickly and effectively in high-stress circumstances

Timeline

Secretary

Buy Low Appliance
03.2022 - Current

Merchandiser

Merchandiser Kohls
09.2018 - 12.2023

Manager/Host

Bootlegger Bistro
01.2014 - 02.2015

Waitress/Bartender

Waterbury Country Club
08.2010 - 10.2013

High School Diploma -

Wolcott High School

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