Nicole Clark
Independence,KY
Summary
Currently working for my family's second generation auto repair shop. As a child I spent most of my time at the family business. I have experience in the industry & always learning more as cars develop.
Overview
12
12
years of professional experience
Work History
Service Manager
Jude's Custom Exhaust Auto Repair & Towing
08.2011 - Current
- Answer telephones & respond to emails.
- Schedule service appointments.
- Dispatch & monitor towing services.
- Create service estimates & assist customers to better understand vehicle maintenance or repairs.
- Communicate with technician & order needed parts.
- Monitored inventory levels and placed orders to replenish stock.
- Negotiated with vendors to secure best prices for parts and supplies.
- Responsible for receiving payment after repairs are complete. As well as releasing vehicles from tow lot.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree -
Gateway Community And Technical College
Covington, KYSkills
- Multitasking and Organization
- Reliable and Responsible
- Critical Thinking
- Time Management
- Trustworthy and Honest
- Customer Service Management
Timeline
Service Manager
Jude's Custom Exhaust Auto Repair & Towing
08.2011 - Current
No Degree -
Gateway Community And Technical College
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