Summary
Overview
Work History
Education
Skills
Timeline
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NICOLE CLARK

Honolulu,HI

Summary

Dynamic Bar Manager with extensive experience in high-volume operations, team leadership, and inventory management. Expertise in developing staff, optimizing beverage programs, and fostering strong vendor relationships. Committed to enhancing guest experiences and driving operational efficiency in a professional environment.

Overview

10
10
years of professional experience

Work History

Bar Manager

Bacchus Waikiki
03.2021 - Current
  • Monitored inventory levels, submitted product and supply orders, worked with vendors, and tracked bar needs to keep stock levels on target.
  • Built schedules and adjusted staffing assignments to cover call-outs and changing bar event needs.
  • Suggested promotion ideas that improved guest satisfaction and increased sales.
  • Split tips fairly among staff to support equitable compensation.
  • Handled customer complaints about beverage service quality quickly and professionally.

Bartender

Doraku Izakaya & Sushi
02.2017 - Current
  • Provided friendly & professional service while creating a welcoming experience for guests and creating strong relationship with repeat customers.
  • Managed multiple customer orders during busy shifts, maintaining speed and attention to detail to enhance customer satisfaction.
  • Operated POS systems, processed cash and credit-card transactions efficiently.
  • Assisted with opening and closing duties, restocking supplies, cleaning, and conducting inventory checks to ensure smooth operations.

Pool & Cabana Server

Alohilani Resort
12.2017 - 01.2018
  • Anticipated guest needs and provided proactive service in assigned cabanas and poolside areas for high-end clientele.
  • Enhanced guest experience by promoting premium food, beverage, and resort offerings through suggestive selling.
  • Followed resort standards, food-safety procedures, sanitation requirements, and responsible alcohol-service practices.

Education

BA of Arts -

University of Hawaii Manoa
Honolulu, HI

Skills

  • Inventory management
  • Vendor coordination
  • Guest Service Excellence
  • Team leadership
  • Problem-solving
  • Conflict Resolution
  • Interpersonal communication

Timeline

Bar Manager

Bacchus Waikiki
03.2021 - Current

Pool & Cabana Server

Alohilani Resort
12.2017 - 01.2018

Bartender

Doraku Izakaya & Sushi
02.2017 - Current

BA of Arts -

University of Hawaii Manoa
NICOLE CLARK