Summary
Overview
Work History
Education
Skills
Leadership Experience
Awards
References
Timeline
Generic

Nicole Clarke

Northborough,MA

Summary

Skilled customer service professional knowledgeable about leading groups. Adept at solving issues as they arise and finding efficient and satisfactory solutions. Passionate about helping others and facilitating a respectful and welcoming environment.

Overview

7
7
years of professional experience

Work History

Game Master

Breakout Games
04.2022 - Current
  • Enhanced player experience by creating immersive storylines and engaging game content.
  • Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
  • Facilitated seamless gameplay experiences, ensuring timely updates and server maintenance.
  • Developed creative solutions for unique player requests, fostering a positive gaming environment..

Girl Board Member

Girl Scouts of Central and Western Massachusetts Board of Directors
04.2017 - 04.2019
  • Worked with the Board of Directors for the Girl Scouts of Central and Western Massachusetts Council as a representative for girls
  • Brought up issues facing the scouts and discussed solutions to them
  • Spoke for the girls and helped to manage important matters
  • Increased public speaking and presentation skills.

Education

Honors/Advance Placement -

Algonquin Regional High School
Northborough, MA
05.2019

Skills

  • Public Speaking
  • Collaboration and Teamwork
  • Active Listening
  • Problem Solving
  • Customer Relations
  • Time Management

Leadership Experience

Girl Scouts of the USA, 09/2006, Present, Involved in Girl Scouts starting in Kindergarten and continuing through senior year in high school. As part of a troop helped to plan and run multiple Service Unit wide events including Thinking Day and Town Encampment. Through additional events within the Service Unit worked as a leader and teacher for other troops. As lead Girl Scout for the Scouting for Food drive to benefit the Northborough Food Pantry helped organize work forces during the sorting and shelving of the donations. Worked with adult organizers and other scouts to deal with any issues that arose and solve them.

Awards

Science National Honor Society, 11/15/2018 National Honor Society, 03/20/2018 Presidential Award, 05/2019

References

References available upon request

Timeline

Game Master

Breakout Games
04.2022 - Current

Girl Board Member

Girl Scouts of Central and Western Massachusetts Board of Directors
04.2017 - 04.2019

Honors/Advance Placement -

Algonquin Regional High School

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Nicole Clarke