Nicole Collins
Seaford,DE
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in Juveniles and families. Respectful and compassionate professional offering 22 -year background serving community by providing guidance for clients in need. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need. Experienced Senior social worker with over 22 years of experience in Social Services. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
25
25
years of professional experience
Work History
Senior Social Worker
State Of Delaware
Bridgeville, DE
05.1999 - Current
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Explained medical care options to help families make informed healthcare decisions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
- Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
- Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life
Child Support Assistant
State Of Delaware
Georgetown, DE
02.1997 - 04.1999
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Explained policies, procedures and instructions to parents.
- Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Worked with clients to improve life choices and maximize benefits of programs.
- Calculated child support obligations and debts to initiate collection actions
- Located parents for gaining child support and prepared records of payments
- Calculated child support obligations and debts
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases
- Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts
Education
Bachelor of Science - Criminal Justice With Forensic Psychology
Purdue University
West Lafayette, IN07.2022
Skills
- Local and State Laws
- Family Case Management
- Risk Assessment
- Strength Development
- Case Management
- Case Documentation
- Client Advocacy
- Case Needs Assessment
- Case Notes
- Worker Training
- Protective Services
- Child Care
- Assessing Conditions
- Child Abuse and Neglect Identification
- Confidential Case Documentation
- Conflict Resolution
- Financial Assistance
- Home Visits
- Mandatory Reporting Procedures
- Reading Comprehension
- Staff Training and Onboarding
- Case Management Activities
- Abuse and Neglect Reporting
- Referrals and Networking
- Emotional Support
- Self Sufficiency Programs
- Violence Prevention
- Verbal and Written Communication
- Clients Rights
Timeline
Senior Social Worker
State Of Delaware
05.1999 - Current
Child Support Assistant
State Of Delaware
02.1997 - 04.1999
Bachelor of Science - Criminal Justice With Forensic Psychology
Purdue University
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