Summary
Overview
Work History
Education
Skills
Languages
Skills
Timeline
Generic

Nicole Contreras

Apopka,FL

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic.

Overview

9
9
years of professional experience

Work History

ASM / Assistant manager

Family Dollar
09.2021 - Current
  • Helped with the cash register
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Monitored security and handled incidents calmly.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Utilities/ Cashier

Azteca Bar and Grill
06.2016 - 03.2017
  • Prepared location for opening by cleaning and organizing a high-traffic area
  • Ensured that the kitchen area was well kept
  • Occasionally assisted with food preparation
  • Helped with the cash register.

Education

High School Diploma -

Wekiva High School
Apopka, FL
06.2020

Skills

  • Staff performance evaluations
  • Loss prevention
  • Staff management
  • Staff training
  • Retail sales growth
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Skills

  • Problem Solving
  • Pricing and Markdowns
  • Cash Register Operations
  • Business planning

Timeline

ASM / Assistant manager

Family Dollar
09.2021 - Current

Utilities/ Cashier

Azteca Bar and Grill
06.2016 - 03.2017

High School Diploma -

Wekiva High School
Nicole Contreras