Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Nicole Cooke

Port Saint Lucie,FL

Summary

I have been working since 16. my first job I held for 2 years before decided to explore new opportunities. I am now in school for BSN eventually. Have great work ethic and love a fast pace work environment.

Overview

3
3
years of professional experience

Work History

Order Fulfillment Associate

Academy Sports + Outdoors
Port Saint Lucie, FL
01.2024 - Current
  • Processed incoming orders in a timely manner according to company standards.
  • Verified order accuracy prior to shipment.
  • Resolved customer inquiries regarding order status and delivery.
  • Coordinated with other departments to ensure efficient and timely processing of orders.
  • Packaged items for shipping following established procedures.
  • Organized warehouse shelves and bins in an orderly fashion.
  • Operated forklift, pallet jack, or other equipment as needed.
  • Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
  • Handled returns and exchanges efficiently according to policy guidelines.
  • Prepared invoices for completed orders using company software system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Car Wash Attendant

Mister Car Wash
Port Saint Lucie, FL
03.2022 - 01.2024
  • Assisted customers with selection of car wash packages and add-on services.
  • Greeted customers and answered questions regarding services offered.
  • Inspected vehicles for damage prior to washing.
  • Operated cash register to process customer payments.
  • Maintained a clean, organized, and safe work environment.
  • Performed basic maintenance checks on equipment used in the car wash process.
  • Ensured all safety protocols were followed during the car wash process.
  • Received payment from customers in exchange for services rendered.
  • Organized supplies needed for each job including soap, water hoses, brushes, rags.

Education

Associate of Science - Nursing (In progress)

Indian River State University
Port Saint Lucie, FL

Skills

  • Stock control
  • Work order processing
  • Shipping and receiving
  • Customer service
  • Handling cash
  • Good with team members
  • Thrive in a fast-paced environment

Affiliations

  • Played volleyball for 9 years before attending college.
  • Took all advanced classes at Marine Oceanagraphic Academy in High school

References

References available upon request.

Timeline

Order Fulfillment Associate

Academy Sports + Outdoors
01.2024 - Current

Car Wash Attendant

Mister Car Wash
03.2022 - 01.2024

Associate of Science - Nursing (In progress)

Indian River State University

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Nicole Cooke