Nicole Cowan
Centereach,NY
Summary
With a proven track record at Walmart, I excel in prioritizing tasks and delivering exceptional customer service, ensuring over 95% accuracy in order processing. My strong interpersonal skills and attention to detail have consistently enhanced customer satisfaction and loyalty across various roles, including childcare and sales.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2022 - Current
- Covered extensive ground each day processing customer orders.
- Achieve accuracy in completing customer orders.
- Executed prompt and accurate order deliveries under diverse weather conditions.
- Addressed and rectified issues related to customer orders.
- Assisted in selecting items according to customer preferences.
- Created personalized shopping experiences for each customer.
Childcare Provider
12.2019 - Current
- Provided care for children between ages 1 and 10.
- Addressed diverse childcare needs.
- Supported development and execution of tailored lesson plans.
- Maintained daily records of activities, behaviors, meals and naps.
Sales Associate
Lidl
06.2022 - 10.2022
- Welcomed customers courteously.
- Ensured floors maintained pristine condition.
- Provided responses to customers' queries.
- Handled payments through both cash and credit methods.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Dietary Aide
Westhampton Care Center
08.2021 - 02.2022
- Followed instructions for distributing meals to designated patients.
- Verify accuracy of orders.
- Delivered meals to residents and patients in their rooms when requested.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Education
advanced regents diploma -
William Floyd High School
Mastic, NY06.2021
Skills
- Prioritization and Scheduling
- Effective Communication
- Childcare experience
- Cash handling
- Customer service expertise
- Product picking
- Attention to detail
- Physical stamina
- Customer relations
- Strong interpersonal skills
- Hospitality and accommodation
References
References available upon request.
Timeline
Online Personal Shopper
Walmart
10.2022 - Current
Sales Associate
Lidl
06.2022 - 10.2022
Dietary Aide
Westhampton Care Center
08.2021 - 02.2022
Childcare Provider
12.2019 - Current
advanced regents diploma -
William Floyd High School