Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Nicole Craft

Alhambra,Ca.

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, customer service and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience

Work History

Assistant Manager

TNT Total Storage Solutions
La Habra, CA
03.2020 - Current
  • Property Management
  • Customer service, answering phones, calling delinquent tenants, contacting leads daily, sales, posting ads, certified mail, and auctions
  • Contacting Vendors, getting quotes, filing online orders, and audits
  • Maintenance, Inventory Management, Sitelink Proficient, checking emails on Outlook hourly.
  • End of Month Reports such as Market Rate Research, Statistics Reports, and Monthly Narratives.
  • Monitored credit card, deposit records, increasing accuracy and reducing discrepancies with End of Day Reports.

National Account Manager

Rays Credit
02.2019 - 03.2020
  • Improved customers' quality of life through credit restoration process
  • Helped individuals achieve their personal and financial goals by providing personal and business funding, and assistance in setting up corporations
  • Prospected, established pipelines, sales calls, and development a network of partnerships
  • Consultations and management of personal accounts
  • Provided guidance and education to clients for skills necessary for maintaining satisfactory credit scores.
  • Achieving weekly financial goals.
  • Increased sales by motivating prospects to establish lines of credit.
  • Increased sales by networking with customers to qualified employees to help with corporate account onboarding.

Administrative Assistant

Core Staffing Solutions, IMAX
11.2018 - 03.2019
  • Management of front desk.
  • Onboarding new hires
  • Answering phones, redirecting calls, communicating with vendors, appointment scheduling, and placing orders for office/break room, creating spreadsheets, filing, data entry.
  • Reporting attendance of all administrators and leads, customer service, conducting Showroom Tours.
  • Management of Showroom by maintaining cleanliness and readiness for incoming vendors, placement of new inventory, pulling discontinued items, and items that might be out of season.

Inventory Manager

Core Staffing Solutions Contracted Collective Group
02.2018 - 06.2018
  • Communicated with other warehouse leads on what needed to be moved, consolidated, replaced, back stocked, or pulled
  • Drafted daily Inventory Reports, weekly Dry Out reports and Consolidation Reports, and ordering new inventory.

Education

Associate of Arts -

Citrus College
Azusa, CA
2015

High School Diploma -

Santana High School
Rowland Heights, CA
05.2011

Skills

  • Proficient in Sales, and Customer Service
  • Great Phone Presence
  • Microsoft Excel, Outlook, Microsoft Word, Sugar, and Sitelink Proficient
  • Administration and Reporting
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Property Management
  • Cash Deposits and Receipts
  • Overseeing Employees
  • Delinquency Monitoring and Rent Collection

Timeline

Assistant Manager

TNT Total Storage Solutions
03.2020 - Current

National Account Manager

Rays Credit
02.2019 - 03.2020

Administrative Assistant

Core Staffing Solutions, IMAX
11.2018 - 03.2019

Inventory Manager

Core Staffing Solutions Contracted Collective Group
02.2018 - 06.2018

Associate of Arts -

Citrus College

High School Diploma -

Santana High School

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Nicole Craft