Nicole Crawley
Villas,NJ
Summary
Proven leader with a track record of enhancing operational efficiency at Jim's Mister Softee. Excelled in inventory management and customer service, significantly improving store functionality. Skilled in training and mentoring, fostering a team-oriented environment. Demonstrates exceptional multitasking and organizational abilities, ensuring high standards of cleanliness and safety.
Overview
20
20
years of professional experience
Work History
Store Manager
Jim's Mister Softee
Villas, NJ
04.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Dietary Aide
Genesis
North Cape May. NJ
08.2013 - 04.2016
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Waitress
Houlihans Bar and Grill
Orlando, FL
07.2011 - 07.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Dietary Aide
Cape Regional Medical Center, Cape May Court
Cape May Court House, NJ
06.2004 - 06.2011
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Education
High School Diploma -
Lower Cape May Regional High School
Cape May, NJ06.2004
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Store Opening and Closing
- Friendly and Positive
- Inventory Management
- Cash Management
- POS Systems
Timeline
Store Manager
Jim's Mister Softee
04.2016 - Current
Dietary Aide
Genesis
08.2013 - 04.2016
Waitress
Houlihans Bar and Grill
07.2011 - 07.2013
Dietary Aide
Cape Regional Medical Center, Cape May Court
06.2004 - 06.2011
High School Diploma -
Lower Cape May Regional High School