Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Crawley

Villas,NJ

Summary

Proven leader with a track record of enhancing operational efficiency at Jim's Mister Softee. Excelled in inventory management and customer service, significantly improving store functionality. Skilled in training and mentoring, fostering a team-oriented environment. Demonstrates exceptional multitasking and organizational abilities, ensuring high standards of cleanliness and safety.

Overview

20
20
years of professional experience

Work History

Store Manager

Jim's Mister Softee
04.2016 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Dietary Aide

Genesis
08.2013 - 04.2016
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Waitress

Houlihans Bar and Grill
07.2011 - 07.2013
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Dietary Aide

Cape Regional Medical Center, Cape May Court
06.2004 - 06.2011
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.

Education

High School Diploma -

Lower Cape May Regional High School
Cape May, NJ
06.2004

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring
  • Store Opening and Closing
  • Friendly and Positive
  • Inventory Management
  • Cash Management
  • POS Systems

Timeline

Store Manager

Jim's Mister Softee
04.2016 - Current

Dietary Aide

Genesis
08.2013 - 04.2016

Waitress

Houlihans Bar and Grill
07.2011 - 07.2013

Dietary Aide

Cape Regional Medical Center, Cape May Court
06.2004 - 06.2011

High School Diploma -

Lower Cape May Regional High School

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Nicole Crawley