Summary
Overview
Work History
Education
Skills
Summary - Professional Summary
Timeline
Generic

NICOLE CREEK

Glen Burnie,MD

Summary

Resolute professional Administrative Assistant with acquired excellent clerical skills; seeking an opportunity to utilize these skills in a professional office setting; taking pride in accomplishments and knowledge with determination to succeed.

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Overview

19
19
years of professional experience

Work History

Assistant Property Manager

A&G Management Company
09.2022 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.

Office Assistant

Premier FMCG (Pty) Ltd
11.2018 - 12.2019
  • Daily tasks consist of checking in/out, appointment scheduling, data charge entry, medical records, insurance verification, procedure and testing prior authorizations, payment collections, and customer service communications as well as billing and coding
  • Prepared meeting materials and took clear notes to distribute to stakeholders

Office Assistant

Pavilion
11.2016 - 11.2018
  • Daily tasks consist of checking in/out, appointment scheduling, data charge entry, medical records, insurance verification, procedure and testing prior authorizations, payment collections, and customer service communications

Patient Service Representative

MedStar Health
07.2009 - 11.2016
  • Daily tasks consist of checking in/out, appointment scheduling, data charge entry, medical records, insurance verification, procedure and testing prior authorizations, payment collections, and customer service communications

Dietetic Technician

Higher Colleges of Technology
05.2006 - 06.2007
  • Consistently demonstrate great social skills with patient while continuing to maintain and organized and clean work environment
  • Organized and planned medical nutrition therapy for multiple patients and residents

Education

High School Diploma -

Annapolis High School

Bryant & Stratton College

Skills

  • Billing
  • Cash handling
  • Leasing and sales
  • Invoicing
  • Phone systems
  • Administrative support
  • Strong communication skills
  • Telephone and email etiquette
  • Property tours and inspections
  • Fair housing regulations
  • Tenant issue resolution
  • Tenant relations

Summary - Professional Summary

Resolute professional Administrative Assistant with acquired excellent clerical skills; seeking an opportunity to utilize these skills in a professional office setting; taking pride in accomplishments and knowledge with determination to succeed.

Timeline

Assistant Property Manager

A&G Management Company
09.2022 - Current

Office Assistant

Premier FMCG (Pty) Ltd
11.2018 - 12.2019

Office Assistant

Pavilion
11.2016 - 11.2018

Patient Service Representative

MedStar Health
07.2009 - 11.2016

Dietetic Technician

Higher Colleges of Technology
05.2006 - 06.2007

Bryant & Stratton College

High School Diploma -

Annapolis High School

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NICOLE CREEK