Nicole Cruz
Lake Mary,FL
Summary
Results driven Full-Cycle Recruiter with experience supporting Fortune 500 clients across multiple industries. Proven ability to manage high-volume requisitions and deliver top talent, with over 600 successful hires. Skilled in building strong relationships, leading offshore recruiting teams, and utilizing advanced sourcing strategies to drive recruiting success in fast paced environments.
Overview
7
7
years of professional experience
Work History
Sr. Recruiter
Nesco Resource
Lake Mary, FL
10.2021 - Current
- Full-cycle recruiting for roles in HR, Customer Service, Marketing, Accounting, and Light Industrial sectors (clients include Lockheed Martin, Merck, HollyFrontier, PPG, Teva, Honeywell, VSP, and Vertiv)
- Manage an offshore team of 8–12 employees
- Consistently maintain a requisition load of 30+ open positions weekly
- Conduct exit interviews and surveys; document employee feedback and key insights
- Source, assess, and hire 600+ employees
- Network, market, and communicate to build strong relationships, expand database, and generate referrals
- Prepare reports on new hire metrics, including submittals, openings, and terminations
- Specialize in contract-to-hire and permanent placements for Fortune 500 corporations
- Negotiate compensation with both clients and candidates
- Assist with new hire onboarding, background checks, I9s and drug screenings
- Handle high-volume inbound and outbound calls
- Utilize Boolean searches, job boards, ATS, and VMS (Vendor Management Systems)
- Coordinate and schedule interviews, job offers, and HR related functions for new hires
- Maintain an 86% offer acceptance rate
- Collaborate with hiring managers to refine job descriptions and candidate profiles
- Develop and implement strategic sourcing strategies to enhance talent pool quality
Investigator
Wayne Township Trustee
Fort Wayne, IN
04.2020 - 07.2021
- Screened, documented and processed new and existing applicants
- Approved applicants for assistance programs, including utilities and rent
- Scanned documents into HRIS software
- Organized local charity events such as food drives, clothing giveaways, and Toys for Tots campaigns
- Contacted utility companies to verify balances and resolve account discrepancies
- Maintained relationships with various shelters and charities
- Analyzed data to identify patterns and inform decision making processes.
- Conducted thorough investigations into community concerns and allegations.
Patient Financial Advocate Lead
Lutheran Hospital
Fort Wayne, IN
04.2019 - 11.2020
- Registered 120+ patients per week using Epic Software
- Contacted doctors’ offices to obtain missing orders
- Assisted various departments such as MRI, Ultrasound, Cardiac, and Main Lobby
- Scanned documents and insurance cards into the system
- Verified Insurance coverage and contacted insurance companies for prior authorizations
- Collected past-due balances from patients
- Identified potential financial assistance programs and negotiated payment plans
Education
Bachelor’s Degree - Health Care Administration
Purdue University of Fort Wayne
Skills
- ATS & VMS Platforms: SAP Fieldglass, JobDiva, Workday
- Sourcing tools: LinkedIn, CareerBuilder, Monster
- Software proficiency: Microsoft Office Suite, Email Automation
- Bilingual: Spanish
- Boolean search techniques
- Onboarding process management
Timeline
Sr. Recruiter
Nesco Resource
10.2021 - Current
Investigator
Wayne Township Trustee
04.2020 - 07.2021
Patient Financial Advocate Lead
Lutheran Hospital
04.2019 - 11.2020
Bachelor’s Degree - Health Care Administration
Purdue University of Fort Wayne