FAUSTO A. LOPEZ
Clearwater
Summary
An experienced self motivated Phlebotomist Floater, eager to expand my knowledge to a broad medical environment. Ability to learn fast and prioritize tasks, work effectively with coworkers and be independent. committed to serve others to the best of my abilities. adept in planning and implementing appropriate and powerful patient care, leading to a better health community.
Overview
6
6
years of professional experience
Work History
trainer
Chick-fil-A
Seminole
08.2025 - Current
- Facilitated interactive training sessions for new team members on customer service standards.
- Collaborated with management to identify training needs and improve staff performance.
- Oversaw daily kitchen operations and ensured compliance with health standards.
- Trained new staff on food preparation and safety procedures.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Monitored inventory levels of ingredients, supplies and equipment.
Phlebotomy Floater
Labcorp
Seminole
08.2023 - 03.2025
- PERFORM BLOOD COLLECTIONS BY VENIPUNCTURE AND CAPILLARY TECHNIQUES FOR ALL AGE GROUPS
- COLLECT SPECIMENS FOR DRUG SCREENS, PATERNITY TESTS, ALCOHOL TESTS ETC.
- PERFORM DATA ENTRY OF PATIENT INFORMATION IN AN ACCURATE AND TIMELY MANNER
- PROCESS BILLING INFORMATION AND COLLECT PAYMENTS WHEN REQUIRED
- PREPARE ALL COLLECTED SPECIMENS FOR TESTING AND ANALYSIS
- MAINTAIN PATIENT AND SPECIMEN INFORMATION LOGS
- PROVIDE SUPERIOR CUSTOMER SERVICE TO ALL PATIENTS
- ADMINISTRATIVE AND CLERICAL DUTIES AS NECESSARY
- TRAVEL TO ADDITIONAL SITES WHEN NEEDED
Phlebotomy Floater
Quest Diagnostics
08.2022 - 08.2023
- ASSIGNED A TERRITORY TO COVER PHLEBOTOMIST DUTIES WITHIN A PATIENT SERVICE CENTER, DOCTOR'S OFFICE, OR AS BUSINESS NEEDS DICTATE
- DRAW QUALITY BLOOD SAMPLES FROM PATIENTS AND PREPARES THOSE SPECIMENS FOR LAB TESTING
- COLLECT SPECIMENS ACCORDING TO ESTABLISHED PROCEDURES. THIS INCLUDES, BUT NOT LIMITED TO: DRUG SCREENS, BIOMETRIC SCREENING AND INSURANCE EXAMS
- ENTER BILLING INFORMATION AND COLLECT PAYMENT WHEN REQUIRED
- WILL BE REQUIRED TO COACH, MENTOR, INSTRUCT, AND BE A RESOURCE ADVISOR FOR NEW EMPLOYEES, AS WELL AS BE THE POINT OF CONTACT TO STAFF ON SITE AND PROVIDE REGULAR INPUT TO THE GROUP LEAD OR SUPERVISOR
- TRAVEL TO ADDITIONAL DOCTOR'S OFFICE OR PATIENT SERVICE CENTER SITES WHEN NEEDED
Kitchen Supervisor
Chick-fil-A
10.2020 - 07.2022
- Lead by Example: Act as a role model by demonstrating professionalism, integrity, and a commitment to Chick-fil-A values.
- Customer Service Excellence: Ensure each guest is met with Chick-fil-A's signature hospitality by delivering outstanding service and addressing customer concerns promptly.
- Supervised team members during shifts, providing guidance and support while ensuring compliance with company policies.
- Shift Organization: Schedule breaks, assign tasks, and manage shift transitions smoothly, ensuring adequate coverage and operational flow.
- Mentored and coached team members to enhance skills, promote teamwork, and maintain a positive work environment.
- Quality Control: Monitor product quality, presentation, and portion control to maintain consistency and exceed guest expectations.
- Safety and Compliance: Ensure that all health, safety, and sanitation standards are upheld to create a safe work environment.
- Resolved issues during shifts efficiently, addressing guest complaints and operational challenges to maintain service quality.
Education
Diploma Completion - Phlebotomist Technician
Southern Technical Institute
08-2022
Dental Hygienist
Saint Petersburg College
08-2019
High school completion -
Sunset Park High School
08-2017
Skills
- Ability to work in a fast way
- Ability to handle stress
- Self-motivation
- Patient care and support
- Leadership
- Travel phlebotomist
- Ability to solve problems
- Determination and persistent
- Quick learner
Languages
- English
- Spanish
Additional Information - Current Education
Looking for my AA Bachelors - current
Timeline
trainer
Chick-fil-A
08.2025 - Current
Phlebotomy Floater
Labcorp
08.2023 - 03.2025
Phlebotomy Floater
Quest Diagnostics
08.2022 - 08.2023
Kitchen Supervisor
Chick-fil-A
10.2020 - 07.2022
Diploma Completion - Phlebotomist Technician
Southern Technical Institute
Dental Hygienist
Saint Petersburg College
High school completion -
Sunset Park High School