Nicole De Leon
Normal,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Employee Assistance Manager
Camp Bow Wow
08.2020 - Current
- Take care of dogs that are in attendance
- Feed, bathe, and play with dogs while on shift
- Making sure their feedings are in order, medications are properly distributed, all employees are taking care of dogs properly, and customers are happy with care.
- I also occasionally answer phones, speak with customers, and take payments.
Barista
Starbucks, Barista
12.2021 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Master of Science - Nursing
Illinois State University
Normal, IL05.2026
High School Diploma -
Lockport Township High School
Lockport, IL06.2022
Skills
- Problem-Solving
- Call Management
- Customer Service
- Staff Training
- Cash Handling
- POS Systems
- Fluent in Polish & English
Certification
- CPR Certification, - Oct. 2022 - Oct. 2023
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks, Barista
12.2021 - 06.2022
Employee Assistance Manager
Camp Bow Wow
08.2020 - Current
Master of Science - Nursing
Illinois State University
High School Diploma -
Lockport Township High School
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