Nicole Diaz
Orlando
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Host/Busser/Food Runner
Space 220
Orlando, FL
02.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
- Trained new staff in hosting and busser procedures.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting guests from potential health risks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and dining area cleanliness.
Disney College Program Intern
Walt Disney Company
Orlando, FL
07.2022 - 01.2023
- Worked Attractions at Flight of Passage
- Responsible for operating attractions and providing excellent guest service which includes loading and unloading passengers of the ride.
- Checking restraints and providing safety instructions.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Welcoming and greeting guests of the park and providing guests with attraction information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Center For Immersive Media
The University Of The Arts
Philadelphia, PA
02.2022 - 05.2022
- Assisting people in learning how to use the facilities and all its equipment.
- Greeted incoming visitors and provided friendly, knowledgeable assistance.
- Working with a team to create demos for of motion capture suits.
- Working on various 3D projects
- Maintaining and cleaning equipment.
Summer Intern
VITAQUEST
Caldwell, NJ
06.2016 - 08.2020
- Sorted and organized files, spreadsheets and reports.
- Restocked office supplies and retrieved files for staff.
- Help organize events.
- Miscellaneous office duties as needed (Fax, Copy, Scan, etc.)
Education
Bachelor of Arts - Fine Arts
The University of The Arts
Philadelphia, PA05.2022
Associate of Arts - Animation
Delaware College of Art And Design
Wilmington, DE05.2020
Skills
- Multitasking and Organization
- Teamwork and Collaboration
- Excellent Communication
- Calm and Professional Under Pressure
Timeline
Host/Busser/Food Runner
Space 220
02.2023 - Current
Disney College Program Intern
Walt Disney Company
07.2022 - 01.2023
Center For Immersive Media
The University Of The Arts
02.2022 - 05.2022
Summer Intern
VITAQUEST
06.2016 - 08.2020
Bachelor of Arts - Fine Arts
The University of The Arts
Associate of Arts - Animation
Delaware College of Art And Design