Nicole Dillman
Puyallup,WA
Summary
Proven team player with a knack for time management. Excelled in fast-paced environments, from Ladybug Espresso to Applebee's, by delivering personalized service and fostering customer loyalty. Skilled in balancing attention to detail with friendly, outgoing interactions to drive success.
Overview
5
5
years of professional experience
Work History
Barista
Ladybug Espresso
Lakewood, WA
03.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote a fun and positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which doubled sales.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Payroll Administrator
Puget Sound Remodeling LLC
Tacoma, WA
12.2021 - Current
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Server
Applebee's
Lakewood, WA
07.2020 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associate of Applied Science - Radiology
Tacoma Community College
Tacoma, WA05-2027
Skills
- Time management
- Attention to detail
- Conflict resolution
- Photo editing
- Microsoft Office proficiency
- Appointment scheduling
- Medical terminology
- Typing proficiency
- Friendly and outgoing
Timeline
Barista
Ladybug Espresso
03.2022 - Current
Payroll Administrator
Puget Sound Remodeling LLC
12.2021 - Current
Server
Applebee's
07.2020 - 12.2021
Associate of Applied Science - Radiology
Tacoma Community College