Nicole Dohm
Niles,MI
Summary
Versatile Etsy Seller with experience managing online retail platforms. Specialize in product listing optimization, customer service, and inventory management. Strong communication skills coupled with creative marketing strategies led to increased sales and positive customer feedback in previous roles.
Overview
13
13
years of professional experience
Work History
Etsy Business
Etsy Shop
Niles, MI
02.2024 - Current
- Created an Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site.
- Developed marketing strategies for promoting the shop on social media platforms such as Instagram, Facebook, Twitter, Pinterest, and YouTube.
- Managed customer inquiries via email and phone calls related to product availability and shipping information.
- Corresponded with online customers via electronic mail, telephone, or other electronic messaging.
- Handled customer service requests including returns and exchanges and refunds.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
Assembly
Modineer
Niles, MI
10.2019 - 09.2024
- Read assembly blueprints and diagrams to determine the specific parts needed for assembly.
- Notified supervisors if any problems occurred during the assembly process.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Inspect finished products for defects and conformance to customer requirements.
- Record production data, such as the number of units produced and rejected items.
- Maintain accurate inventory records of all materials used in the manufacturing process.
- Used hand tools and power tools to complete assembly tasks effectively and efficiently.
Family Caregiver
Family Members
Niles, MI
09.2018 - 10.2019
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Provided companionship to family members by engaging in conversation, playing games, or reading books.
- Transported family members to medical appointments and other errands as needed.
- Organized medications for family members and administered them according to directions.
- Responded quickly to any emergency situations that arose during caregiving sessions.
- Collaborated with healthcare professionals to ensure proper care was being provided.
- Kept detailed records of services rendered and progress made by patients over time.
- Facilitated communication between families and healthcare providers regarding various issues.
Packer
Creative Foam
Dowagiac
07.2011 - 09.2018
- Performed quality checks on products to ensure they met company standards.
- Loaded and unloaded parts into machines for processing.
- Maintained accurate records of production output, scrap rates, and other data.
- Utilized computers for tracking inventory levels and updating databases with relevant information.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
Education
High School Diploma -
Ross Beatty High School
Cassopolis, MI05.1995
Skills
- Assembly Worker
- Cash Handling
- Customer Service
- Power tools
- Customer Engagement
- Online platforms
- Sales expertise
- Time Management
- Excellent Communication
- Organizational Skills
- Self Motivation
- Attention to Detail
- Social Media Marketing
- Shipment Preparation
References
References available upon request.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Etsy Business
Etsy Shop
02.2024 - Current
Assembly
Modineer
10.2019 - 09.2024
Family Caregiver
Family Members
09.2018 - 10.2019
Packer
Creative Foam
07.2011 - 09.2018
High School Diploma -
Ross Beatty High School
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