Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Donin

West Palm Beach,FL

Summary

History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Client Relationship Manager

Zephyr Talent Agency
01.2017 - Current
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Connected clients with available resources to improve plan success.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Listened to clients' concerns and provided encouragement and support.
  • Designed safe and supportive environment for clients to discuss issues.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Adapted counseling techniques to best suit individual needs of each client.

Concierge/Event Coordinator Specialist

Self
01.2010 - Current
  • Brainstormed and implemented creative event concepts and themes.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Managed event logistics and operations.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Created welcoming and comfortable environment for guests.

Education

Associate of Arts - Hospitality

Florida International University
Miami, FL
06.2000

Skills

  • Character Building
  • Well-Being Understanding
  • Coping Strategies
  • Positive Communication Strategies
  • Creative Thinking
  • Skill Development Training
  • Life Management
  • Emotional Support
  • Life Goals Assistance

Timeline

Client Relationship Manager

Zephyr Talent Agency
01.2017 - Current

Concierge/Event Coordinator Specialist

Self
01.2010 - Current

Associate of Arts - Hospitality

Florida International University

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Nicole Donin