Nicole Dowdy
New Brunswick,NJ
Summary
Diligent College Student focused on Information Technology, Communications, Marketing and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Support Consultant
Cybesion
Neptune City, NJ
10.2022 - Current
- Experienced IT Support Consultant proficient in managing and resolving IT tickets, adept at prioritizing issues based on business impact and urgency. Skilled in leveraging Datto for data protection and management, with a strong background in web design and development.
- Demonstrated profiecieny in government contracting and bidding processes, utilizing a comprehensive skill set in HTML, backend development, and PowerShell scripting. Proficient in Microsoft Office Suite (Excel, Word, Teams, SharePoint), ensuring efficient communication and document management.
- Committed to continuous professional development, actively engaging in learning through technical manuals, conferences, and seminars to stay updated on the latest in hardware and software advancements.
Administrative Specialist
Air Force National Guard
Little Egg Harbor, NJ
11.2023 - Current
- Proficient in data entry, utilizing Microsoft Excel and similar software, demonstrating meticulous attention to detail and efficiency in organizing information for the U.S. Air Force as an Administrative Assistant.
- Skilled in providing comprehensive secretarial and office management support, fostering cooperative working relationships within a high-paced military environment, enhancing team efficiency and communication.
- Expert in managing a high volume of incoming calls, adept at delivering accurate information and directing callers to appropriate personnel, ensuring operational excellence in administrative functions for the U.S. Air Force.
Data Mining/NLP Intern
Amplo Global
Piscataway, NJ
06.2023 - 07.2023
- Skilled in Information Retrieval and Web Mining, employing NLP methodologies for efficient Information Extraction and Data Mining, optimizing data processing to meet strategic business goals.
- Adept in Text Summarization, excelling in automating the extraction of critical business insights from textual data, integrating human-in-the-loop strategies to guarantee precision and relevance.
- Dynamic team collaborator, proficient in exchanging knowledge, documenting detailed methodologies, and engaging in proactive communication to drive project milestones and outcomes.
Marketing & Communications Extern
Braze
New York City, NY
01.2024 - 01.2024
- Played a key role in a team of 7 at a SaaS company, developing a multichannel Canvas Flow marketing campaign targeting lapsing users for a skincare brand, utilizing Braze for enhanced customer engagement strategies.
- Engaged in collaborative brainstorming with Customer Success teams at the SaaS firm to devise impactful marketing strategies for fashion clients, leveraging analytics to drive High-Value Actions.
- Earned the Braze Certified Practitioner badge, underscoring expertise in user analytics and customer engagement within a SaaS context, and applied this knowledge to a successful personal brand Practicum project.
Research Assistant
Aresty Research Center
New Brunswick, NJ
09.2023 - Current
- Spearheaded a systematic review and contributed to a Letter to the Editor (L2E) in a pioneering research team, focusing on the psychological impact of social media abstinence, leveraging extensive data collection from PubMed and scholarly sources to inform our study.
- Synthesized and presented research findings through a comprehensive poster at an annual symposium, showcasing deep insights into the effects of social media on emotional well-being, demonstrating proficiency in research communication and data presentation.
Education
Currently attempting Bachelors - Information Technology
Rutgers University
New Brunswick, NJ06.2024
Associates in Liberal Arts - Liberal Arts And General Studies
Ocean County College
Toms River08.2022
Graduated -
Central Regional High School
06.2021
Skills
- Python
- HTML
- JavaScript
- CSS
- Microsoft Office
- Customer Service
- Analytical Skills
- Data Analysis
- Digital Marketing
- Adobe Creative Suite
- Interpersonal Communication
- Problem-Solving
Certification
- Braze Certified Practitioner
- CPR Certified
References
- Cecil Powell, CEO of Cybesion, cecil@cybesion.com, (855) 292 - 3792
- Soumyadeep Dutta, AI Lead for Amplo Global Inc, soumyadeepd@iisc.ac.in
Timeline
Marketing & Communications Extern
Braze
01.2024 - 01.2024
Administrative Specialist
Air Force National Guard
11.2023 - Current
Research Assistant
Aresty Research Center
09.2023 - Current
Data Mining/NLP Intern
Amplo Global
06.2023 - 07.2023
IT Support Consultant
Cybesion
10.2022 - Current
Currently attempting Bachelors - Information Technology
Rutgers University
Associates in Liberal Arts - Liberal Arts And General Studies
Ocean County College
Graduated -
Central Regional High School