Nicole Draper
Vale,OR
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Known for high productivity and ability to complete tasks swiftly. Possess specialized skills in communication, problem-solving, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Front Desk Cashier
Evergreen Aviation and Space Museum
McMinnville, Oregon
09.2018 - 11.2019
- Performed opening and closing duties including counting money, setting up registers with necessary supplies, balancing drawers and checking equipment operation.
- Maintained accurate cash register operations and balanced daily transactions.
- Answered phone calls promptly and directed them appropriately.
- Utilized upselling techniques to increase sales revenue.
- Greeted customers and provided information regarding Museum policies.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Helped with purchases and signed customers up for membership program.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Input and confirmed reservations for guests.
- Help host events and parties for the Museum, by attending to guests, setting up and breaking down displays or booths.
- Wristband customers, run rides, serve food and alcoholic beverages, sell merchandise in gift store, and run movie theater front desk.
- Provide low level returns and exchanges, seek manager for customer service inquiries outside of my abilities to perform such as refunds and complaints
Cashier
Dollar Tree
McMinnville
09.2018 - 06.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers to close out my shift.
Waterer/ Garden Center Employee
Lowe's
McMinnville
03.2018 - 09.2018
- Unloaded deliveries and stocked shelves with new products as needed.
- Planned, organized, and implemented promotional displays in the garden center.
- Answered phone calls from customers seeking assistance or advice on gardening topics.
- Maintained a high level of product knowledge for all items in the garden center.
- Adhered to health and safety regulations when operating machinery such as forklifts or pallet jacks.
- Processed payments using point-of-sale systems, accurately recording sales transactions.
- Performed daily checks of plants for quality assurance purposes.
- Organized merchandise according to store standards, ensuring proper placement and signage.
- Operated cash register efficiently to process payments from customers.
- Assisted customers with loading their purchases into their vehicles.
- Greeted customers and assisted with inquiries regarding garden center products.
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Retrieved plants and flowers at customers' requests.
Cashier
Dollar Tree Distribution Center
McMinnville
11.2017 - 03.2018
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Counted and balanced cashier drawers to close out my shift.
Dishwasher /Kitchen Prep Cook
Brookdale Assisted Living
McMinnville
09.2017 - 11.2017
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Organized trays with cutlery prior to serving meals to customers.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Assisted chef with food measurements, preparation and storage when necessary.
- Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
- Stored food in designated containers and storage areas following wrapping labeling dating and rotation procedures.
- Prepared ingredients for meals according to recipes and menus.
Fast Food Crew Member
McDonald's
McMinnville
03.2017 - 09.2017
- Monitored product freshness and rotation of stock on shelves according to company guidelines.
- Trained new crew members on proper food handling procedures.
- Replenished condiments, napkins, and other supplies at the counter area.
- Performed opening and closing duties such as cleaning counters or restocking supplies.
- Followed all health and safety regulations when handling food.
- Took orders from customers over the phone or in person.
- Prepared beverages including coffee drinks, smoothies, shakes.
- Provided excellent customer service by responding to inquiries promptly.
- Maintained records of sales transactions using POS systems.
- Completed daily and weekly cleaning schedules according to established standards.
- Operated cash registers to process customer orders.
- Organized take-out orders for customers quickly and accurately.
- Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Served orders to customers at windows, counters and tables.
Fast Food Crew Member
Little Caesars
Salem, Oregon
10.2016 - 03.2017
- Box and cut pizzas or other food items and place in food warmers.
- Monitored product freshness and rotation of stock on shelves according to company guidelines.
- Performed opening and closing duties such as cleaning counters or restocking supplies.
- Followed all health and safety regulations when handling food.
- Took orders from customers over the phone or in person.
- Operated cash registers to process customer orders.
- Assisted with food preparation tasks, such as cutting vegetables and making pizzas.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Operated ovens, dough press, and automatic Pizza maker safely to avoid accidents or injury.
- Served orders to customers at front desk.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
High School Diploma -
McMinnville High School
McMinnville, OR06-2016
Skills
- Flexible and adaptable
- Critical thinking
- Time management
- Recordkeeping
- Attention to detail
- Teamwork and collaboration
- Calm under pressure
- Budget management
- Proficient in filing paperwork and obtaining legal documents
- Well organized
- Efficient scheduling skills
Timeline
Front Desk Cashier
Evergreen Aviation and Space Museum
09.2018 - 11.2019
Cashier
Dollar Tree
09.2018 - 06.2019
Waterer/ Garden Center Employee
Lowe's
03.2018 - 09.2018
Cashier
Dollar Tree Distribution Center
11.2017 - 03.2018
Dishwasher /Kitchen Prep Cook
Brookdale Assisted Living
09.2017 - 11.2017
Fast Food Crew Member
McDonald's
03.2017 - 09.2017
Fast Food Crew Member
Little Caesars
10.2016 - 03.2017
High School Diploma -
McMinnville High School