Nicole Duell
Easton,MA
Summary
Dynamic individual with 11 years of hands-on experience in Pharmacy and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certificate
Work History
Pharmacy Buyer
MedMinder
Norwood
03 2020 - Current
- Managed budgetary constraints effectively, prioritizing essential medications and ensuring cost-effective purchasing decisions.
- Collaborated with pharmacists to ensure appropriate medication selections, contributing to improved patient outcomes.
- Analyzed historical usage data to forecast future demand accurately, preventing stockouts and overstock situations.
- Coordinated returns of expired or damaged medications according to established protocols, minimizing financial losses for the organization.
- Participated in continuing education opportunities to stay current on best practices in pharmaceutical procurement and inventory management.
Cannabis Farmer
Nova Farms
Sheffield, MA
09 2019 - 01 2020
- Assisted in developing standard operating procedures to ensure consistency across all cannabis cultivation activities.
- Managed waste disposal according to state regulations, ensuring responsible stewardship of resources and minimal environmental impact from farming activities.
- Maintained detailed records of cultivation activities for accurate tracking of crop progress and regulatory compliance.
Health Information Management Clerk
Steward Home Health Agency
Westwood, MA
07 2018 - 08 2019
- Ensured timely access to accurate patient information for medical professionals, contributing to better patient care.
- Maintained strict adherence to confidentiality guidelines when handling sensitive patient data, upholding ethical standards within the workplace.
- Collaborated with clinical staff to ensure proper documentation practices, resulting in improved overall record keeping.
- Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
Fertility pharmacy technician
Village Fertility Pharmacy
Waltham
08 2016 - 08 2018
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with insurance companies to resolve billing discrepancies or obtain prior authorizations for specialty medications promptly.
- Achieved recognition for outstanding performance, consistently exceeding established goals and expectations in the specialty pharmacy technician role.
Mental Health Counselor
Bournewood Hospital
Brookline, MA
09 2015 - 08 2016
- Facilitated therapeutic support groups focused on topics such as grief, addiction, or relationships to foster connection and shared healing experiences among participants.
- Collaborated with interdisciplinary team members to provide comprehensive care for patients with mental health disorders.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Delivered empathetic crisis intervention services, stabilizing clients during acute episodes and coordinating necessary care.
Specialty Pharmacy Technician
A-Line Staffing Solutions
Milford, MA
04 2015 - 08 2015
- Delivered exceptional customer service, addressing questions or concerns regarding medications, insurance coverage, and co-payments in a timely manner.
- Assisted in managing specialty medications by tracking and monitoring patient progress throughout treatment courses.
- Facilitated timely medication refills by proactively contacting patients for adherence checks and refill reminders.
Pharmacy Operations Technician
West RiveRx
Marlborough, MA
11 2012 - 04 2015
- Increased operational uptime, swiftly diagnosing and resolving technical faults.
- Consistently met performance metrics through meticulous attention to detail, increasing overall accuracy rates while reducing medication error rates significantly over time.
- Ensured patient safety through accurate labeling, packaging, and documentation of dispensed medications.
- Streamlined inventory management for a well-stocked pharmacy with timely ordering and rotation of stock.
- Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
Education
Nationally Certified Pharmacy Technician - PTCB Pharmacy Technician Certification -
Bristol Community College
Network Technician Coursework -
Bristol Community College
High School Diploma -
King Philip Regional High School
Skills
- Analytical thinking
- Inventory management
- Regulatory compliance
- Microsoft Office
- Vendor negotiation
- Flexible and Adaptable
- Problem-Solving
Certification
Nationally Certified Pharmacy Technician (CPhT)
Certified since 2011 by the Pharmacy Technician Certification Board (PTCB)
Massachusetts Registered Pharmacy Technician
Timeline
Pharmacy Buyer
MedMinder
03 2020 - Current
Cannabis Farmer
Nova Farms
09 2019 - 01 2020
Health Information Management Clerk
Steward Home Health Agency
07 2018 - 08 2019
Fertility pharmacy technician
Village Fertility Pharmacy
08 2016 - 08 2018
Mental Health Counselor
Bournewood Hospital
09 2015 - 08 2016
Specialty Pharmacy Technician
A-Line Staffing Solutions
04 2015 - 08 2015
Pharmacy Operations Technician
West RiveRx
11 2012 - 04 2015
Nationally Certified Pharmacy Technician - PTCB Pharmacy Technician Certification -
Bristol Community College
Network Technician Coursework -
Bristol Community College
High School Diploma -
King Philip Regional High School