Nicole Eldred
Herkimer,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mohawk Valley Health System
Utica, NY
02.2020 - Current
- Assisted in monitoring vital signs and reporting changes to nursing staff.
- Provided compassionate care and support to patients during daily activities.
- Collaborated with multidisciplinary teams to enhance patient care protocols.
- Trained new staff on safety procedures and patient handling techniques.
- Mentored junior technicians, fostering skill development and team cohesion.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
Home Health Aide
Public Partnerships, PPL
Herkimer, NY
06.2024 - Current
- Provided personal care and assistance to clients, ensuring comfort and dignity in daily activities.
- Coordinated transportation and scheduling for medical appointments, enhancing client access to healthcare services.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Provided mobility assistance such as walking and regular exercising.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Patient Access Representative
Mohawk Valley Health System
Utica, NY
02.2020 - Current
- Facilitated patient registration processes to ensure accurate data collection and compliance with health regulations.
- Managed insurance verification procedures, enhancing efficiency in patient access operations.
- Collaborated with clinical staff to streamline appointment scheduling, improving patient flow and satisfaction.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Education
Bachelor of Science - Health Management
University of Phoenix
Tempe, AZAssociate of Arts - Business
University of Phoenix
Tempe, AZ02-2026
Skills
Patient identification
Certification
B.l.S
Timeline
Home Health Aide
Public Partnerships, PPL
06.2024 - Current
Patient Care Technician
Mohawk Valley Health System
02.2020 - Current
Patient Access Representative
Mohawk Valley Health System
02.2020 - Current
Bachelor of Science - Health Management
University of Phoenix
Associate of Arts - Business
University of Phoenix