Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicole Erickson

Grand Blanc,MI

Summary

Presenting with excellent customer service skills with a background working in nursing facilities, as well as a retail setting. Focused on cultivating positive patient relationships in an environment that allows me to implement my skills for continuous growth. Knowledgeable in regards to providing thorough documentation, meeting productivity standards, and managing busy caseloads. Successful medical career history comprising more than 12 years. A personable and outgoing individual known for great work ethic and attention to detail. Desiring to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Physical Therapist Assistant

The Oaks at Woodfield
01.2022 - Current


  • Administering treatment programs for patients by providing physical therapy services under the supervision of a physical therapist.
  • Documenting detailed prognosis, treatment responses, and progress notes in patient charts.
  • Performing therapeutic procedures by instructing, educating, and assisting patients in performing physical exercises and functional activities (bed mobility, transfers, ambulation, balance, activities, and daily living activities).
  • Assisting and educating patients in using supportive devices such as walkers, canes, wheelchairs, orthotics, and prosthetics.
  • Collaborating with interdisciplinary team at facility (consisting of RNs, social workers, and administration) as well as patients and patients families to effectively and safely plan patient’s discharge from facility.

Physical Therapist Assistant

Wellbridge of Grand Blanc
12.2016 - Current

Same responsibilities as listed above.

Physical Therapist Assistant

Mission Point Nursing & Rehabilitation Center
01.2018 - 02.2021

Same responsibilities as listed above.

Physical Therapist Assistant

Crestmont Healthcare Center
04.2016 - 12.2019

Same responsibilities as listed above.

Resident Care Specialist (CNA)

Crestmont Healthcare Center
10.2012 - 04.2016
  • Assisted residents with personal care tasks such as bathing, grooming, dressing or feeding based on individual needs and preferences.
  • Performed in accordance with patient’s care plan under the supervision of LPN/RN
  • Documented information in patient’s charts and communicated status updates to the interdisciplinary care team
  • Observed and reported, as necessary, any changes in patient’s condition as appropriate to authorized staff.
  • Promoted hospitality and excellent customer service with daily interaction with patients and visitors.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Head Cashier

Forever 21
08.2007 - 09.2012
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Trained employees fundamentals of register use, merchandise scanning and customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Maintained stock to meet expected customer demand.
  • Assisted visual team with floor sets and visual displays to enhance store appearance.

Education

Associate of Applied Science - Physical Therapist Assistant

Mott Community College
Fenton, MI
05.2015

Nurse Assistant certification -

Warren Health Academy
Waterford, MI
08.2012

High School Diploma -

Swartz Creek High School
Swartz Creek, Mi
06.2008

Skills

  • Problem-Solving
  • Time Management
  • Organizational Skills
  • Multitasking
  • Adaptability
  • Computer Literacy
  • Interpersonal Communication
  • Customer Service
  • Safety Management
  • Treatment Implementation
  • Medical Terminology
  • Patient Care & Patient Education
  • CPR/AED

Certification

Physical Therapist Assistant License

License No. 5502004751, Michigan

Expires: 11/02/2024


BLS CPR Certification

Expires: 07/2026

References

References available upon request

Timeline

Physical Therapist Assistant

The Oaks at Woodfield
01.2022 - Current

Physical Therapist Assistant

Mission Point Nursing & Rehabilitation Center
01.2018 - 02.2021

Physical Therapist Assistant

Wellbridge of Grand Blanc
12.2016 - Current

Physical Therapist Assistant

Crestmont Healthcare Center
04.2016 - 12.2019

Resident Care Specialist (CNA)

Crestmont Healthcare Center
10.2012 - 04.2016

Head Cashier

Forever 21
08.2007 - 09.2012

Associate of Applied Science - Physical Therapist Assistant

Mott Community College

Nurse Assistant certification -

Warren Health Academy

High School Diploma -

Swartz Creek High School
Nicole Erickson