Nicole Esparza
Alta Loma,CA
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteSummary
Experienced property manager with 17 years overseeing residential properties, including senior housing, and 3 years coordinating real estate transactions. Proven ability to increase occupancy, streamline operations, and maintain strong tenant relationships. Skilled in leasing operations, maintenance coordination, vendor management, and regulatory compliance.
Overview
17
17
years of professional experience
Work History
Property Manager
Miracle Mile Properties - Cedar Villas Senior Community
Ontario, CA
01.2015 - 03.2020
- Managed 136 units, coordinated maintenance requests, and resolved tenant concerns promptly.
- Oversaw daily operations of a residential property, ensuring tenant satisfaction and property maintenance.
- Supervised a team of maintenance, groundskeeping, and leasing personnel.
- Prepared financial summaries, ensured accurate tracking of rents, expenses, deposits and submitted payroll.
- Worked with corporate office and attorneys regarding legal proceedings
- Conducted property inspections to ensure compliance with housing standards and safety regulations.
- Developed and implemented leasing strategies to maximize occupancy rates.
- Managed vendor relationships, negotiated contracts for landscaping, maintenance, and repair services.
- Conducted regular property inspections to identify maintenance needs and ensure compliance with safety regulations.
- Organized and planned all events and activities for the seniors that resided in the community.
- Prepared and submitted bond program quarterly and annual reports to the city and state
- Assured the property was operating in accordance with the bond program’s rules
Leasing Consultant / Assistant Manager
Allmark Properties, Victoria Woods Apartment Community
Rancho Cucamonga, CA
04.2009 - 09.2011
- Toured prospective residents and leased apartments
- Assisted in collection of rents and preparation of receipts
- Collaborated with property managers and attorneys regarding legal proceedings
- Performed telephone and in person sales presentations to maximize occupancy
- Maintained general office files and records
- Prepared letters, memos, and monthly reports
- Processed applications and credit reports
- Followed work order and purchase order procedures
- Responded to all inquiries from residents, applicants and representatives of other companies in a timely and courteous manner
- Assisted with the properties accounting and processed purchase orders
Executive Assistant and Property Manager
Century 21 Citrus Real Estate
San Dimas, CA
07.2004 - 12.2007
- Engaged in the representation of buyers, sellers and investors for all real estate transactions
- Coordinated all real estate transactions from open to close of escrow.
- Communicated with escrow, loan officers and title companies throughout each real estate transaction
- Managed approximately 30 rental properties simultaneously
- Researched and developed the best marketing tools to service clients and extended business
- Screened and reviewed all rental applications
- Drafted legal documents such as disclosures and rental agreements
- Arranged final walk-thru when tenants vacated the property
- Collected all monthly rents and security deposits
- Hired, communicated, and followed up with contractors to maintain properties
- Established and maintained databases and organizational systems
- Maintained all schedules and appointments
Education
Real Estate Principles - Real Estate Principles
04-2007
High School Diploma -
06-2002
Skills
Team supervision and training
Rent collection & delinquency management
Tenant relations & retention
Microsoft Office, Excel, and PowerPoint
Typing (55 wpm), 10 key by touch, and alphanumeric data entry
Yardi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Oversaw multiple residential family properties totaling over 136 individual units.
- Supervised team of 5 staff members.
Languages
English
Timeline
Property Manager - Miracle Mile Properties - Cedar Villas Senior Community
01.2015 - 03.2020
Leasing Consultant / Assistant Manager - Allmark Properties, Victoria Woods Apartment Community
04.2009 - 09.2011
Executive Assistant and Property Manager - Century 21 Citrus Real Estate
07.2004 - 12.2007
Century 21 Citrus Real Estate School - Real Estate Principles, Real Estate Principles
Rancho Cucamonga High School - High School Diploma,