Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Caniff

Columbus,OH

Summary

Proven leader in property and business management, adept at driving occupancy rates and team performance to new heights. At Fedco Floor Services I spearheaded initiatives that significantly enhanced tenant satisfaction and financial health. Skilled in vendor management and customer relations, my strategic approach consistently delivers growth and operational excellence. Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

9
9
years of professional experience

Work History

Property Manager

Severhill Property Mangement
Columbus, OH
10.2017 - Current

In my role as a Property Manager, I am responsible for the comprehensive management of residential properties, ensuring the smooth operation and profitability of the properties under my care. My key responsibilities include:

-Leasing Management: Oversee the leasing of apartments, ensuring high occupancy rates and tenant satisfaction.
-Maintenance Oversight: Manage a team of maintenance staff, ensuring that all properties are well-maintained and that repairs are carried out promptly and effectively.
- Financial Management: Handle accounts receivable and accounts payable, maintaining accurate financial records and ensuring timely payments.
- Work Order Management: Oversee the processing and completion of work orders, ensuring that tenant requests and property needs are addressed efficiently.
- Vendor Coordination: Manage relationships with vendors, overseeing all external work on the properties to ensure quality and timely completion.
- Tenant and Staff Relations: Hire and manage a team, fostering a positive work environment and ensuring high levels of service for tenants.
- Property Portfolio Management: Successfully manage over 200 rental units, ensuring consistent occupancy, tenant retention, and overall property profitability.

My expertise in property management is rooted in a strong commitment to maintaining high standards in both tenant relations and property maintenance, contributing to the long-term success of the properties I manage.

General Manager

Fedco Floor Services
Columbus, OH
08.2017 - Current

As the General Manager, I oversee all aspects of business operations, with a particular focus on financial management, team leadership, and customer satisfaction in the flooring industry. My key responsibilities include:

-Financial Management: Handle accounts receivable and accounts payable, ensuring accurate and timely financial processes.
-Team Leadership: Manage and lead a diverse team, including office staff, installers, carpet cleaners, and the sales team. This involves hiring, training, and ongoing development to ensure high performance across all departments.
- Customer Relations:Resolve customer issues and complaints efficiently, maintaining high levels of customer satisfaction.
- Operations Oversight: Oversee all service operations, including inventory management, routing, and coordination of installations and carpet cleaning services.
- Sales Support: Provide sales support by assisting with quotes, training sales reps, and ensuring the sales team is equipped to meet and exceed targets.
- Business Growth:Successfully grew the company every year during my tenure by implementing effective strategies and fostering a collaborative work environment.
- Comprehensive Management:Oversee every aspect of the business, ensuring smooth operations, high-quality service delivery, and continuous growth.

College Recruiter

Pittsburgh Technical College
Pittsburgh, PA
05.2015 - 07.2017

As a College Recruiter, I was responsible for engaging with high school juniors and seniors, encouraging them to tour and ultimately enroll in the college. My primary duties included:

- Cold Calling: Conducted outreach to prospective students through cold calling, effectively communicating the benefits of attending the college.
- Lead Generation: Successfully generated interest and scheduled campus tours, consistently meeting or exceeding monthly recruitment goals.
- Performance Excellence: For the two years in this role, I achieved every monthly goal and incentive, contributing significantly to the college's enrollment growth.

My success as a recruiter was driven by strong communication skills, persistence, and a passion for helping students find the right educational path.

Education

Bachelor of Science - Business Administration And Management

Franklin University
Columbus, OH
05.2019

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Rent collection
  • Lease Renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff Management
  • Leasing and sales
  • Property tours and inspections
  • Eviction Procedures
  • Maintenance knowledge
  • Maintenance Scheduling
  • Occupancy Management
  • Fair housing mandates
  • Administrative Support
  • Tenant and eviction laws
  • Vendor Management
  • Multi-family property management
  • Property Management Expertise
  • Financial budgeting and reporting
  • Marketing and Advertising
  • Maintenance Coordination
  • Contract Negotiation
  • Adaptable
  • Preparing property agreements
  • Compliance Monitoring
  • Grounds Maintenance
  • Property accountability
  • Valid [State Name] driver's license
  • Business Administration
  • Preventive Maintenance
  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Team Leadership
  • Customer Relations
  • Training and Development
  • Relationship Building
  • Staff Training
  • Staff training/development
  • Inventory Control
  • Customer Relationship Management
  • Staff Supervision
  • Employee Scheduling
  • Verbal and written communication
  • Staff Training and Development
  • Administrative Skills
  • Staff Development
  • Team training and development
  • Motivation
  • Client Relations
  • Schedule Management
  • Staff Motivation
  • Labor Cost Controls
  • Customer Retention
  • Deadline-oriented
  • Process Improvements
  • Strategic Planning
  • Vendor relationships
  • Performance Improvement
  • Employee Development
  • Facility Management
  • Consistently meet goals
  • Project Management
  • Staffing
  • Exceptional interpersonal communication
  • Performance Improvements
  • Performance Evaluations
  • Workflow Planning
  • Purchasing
  • Recruitment
  • Expense Control
  • Networking abilities
  • Interpersonal Skills
  • Business Development
  • Troubleshooting expertise
  • Purchasing and planning
  • Performance Analysis
  • Operations Oversight
  • Cost analysis and savings
  • Project Planning
  • Organizational Development
  • Quality Management
  • Sales expertise
  • Cost Reductions
  • Team Oversight
  • Marketing
  • Financial Administration
  • Sales Analysis
  • Account Management
  • Sound Judgment
  • New Business Development
  • Advertising and marketing
  • Data review
  • Vendor Sourcing
  • Budget Administration
  • Risk Management
  • Sales Team Development
  • Total Quality Management
  • Risk Mitigation
  • Proficient in Quickbooks
  • Client Account Management
  • Branding
  • Change Implementation

Timeline

Property Manager

Severhill Property Mangement
10.2017 - Current

General Manager

Fedco Floor Services
08.2017 - Current

College Recruiter

Pittsburgh Technical College
05.2015 - 07.2017

Bachelor of Science - Business Administration And Management

Franklin University
Justin Caniff