NICOLE ESPINOSA
Miami,FL
Summary
Public Relations graduate with a Bachelor’s degree from the University of Florida, equipped with strong communication and organizational skills. Fluent in English and Spanish, with professional proficiency in French. Experienced in customer service and media coordination, including front-desk management and public event assistance. Recognized for attention to detail and a proactive approach in fast-paced environments, seeking roles in public relations, communications, or marketing to leverage skills and contribute to team success.
Overview
4
4
years of professional experience
Work History
Receptionist
UF Performing Arts
Gainesville, FL
08.2024 - 04.2025
- Greet visitors, and answer phone calls, providing information about events and venue logistics.
- Sort and distribute incoming mail, ensuring timely delivery to relevant departments.
- Maintain office organization, including scheduling, and inventory management.
- Assist with event check-in and guest services for performances.
- Handle general inquiries, and resolve issues to ensure a positive guest experience.
Event Staff Member
UF Performing Arts
Gainesville, FL
09.2023 - 04.2025
- Guide patrons to exits or provide instructions in emergencies.
- Record details of attendance or sales activities.
- Manage crowds, and monitor safety during performances.
- Set up and take down equipment for large-scale events, conferences, and graduations.
- Greet incoming guests, accept payments, review tickets, and direct guests to facility locations.
Public Relations Intern
Zapwater Communications
Miami, Florida
05.2024 - 08.2024
- Day-to-day press activity, such as pitching and generating media coverage, as well as writing press and pitch materials.
- Coordinate organizational functions, such as media relations, community relations, and client relations.
- Develop and maintain targeted media lists; develop and maintain relationships with the media; schedule media introductions and meetings; draft press releases, and pitch stories.
- Update and maintain media kits, clip books, and status reports.
- Support senior staff with administrative responsibilities.
Office Assistant
DNA Logistics Group
Miami, Florida
05.2022 - 08.2022
- Complete clerical tasks such as filing, copying, and distributing mail.
- Interact with customers by phone, email, or in person to provide information.
- Welcome office visitors, and alert staff to the arrivals of scheduled appointments.
- Deliver clerical support by handling a range of routine and special requirements.
Summer Camp Teacher
Riverside Baptist Church
Miami, Florida
06.2021 - 08.2021
- Work with children of varying ages, interests, skills, and developmental levels.
- Lead groups of children safely through a variety of camp activities.
- Collaborate with other camp counselors to design fun, enriching learning activities for campers.
- Communicate with parents about campers' activities, and report concerns and suggestions to the supervisor.
Education
Bachelor of Science - Public Relations
University of Florida
Gainesville, FL05.2025
Associate of Arts - Public Relations
Santa Fe College
Gainesville, FL12.2022
High School Diploma -
Coral Reef Senior High School
Miami, FL06.2021
Skills
- Prioritization skills
- Guest Services
- Event Setup and Breakdown
- Teamwork and Collaboration
- Clerical Support
- Customer Support
- Time Management
- Media Relations & Press Outreach
Languages
- English, Native/Bilingual
- Spanish, Professional
- French, Professional
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Full Professional
Timeline
Receptionist
UF Performing Arts
08.2024 - 04.2025
Public Relations Intern
Zapwater Communications
05.2024 - 08.2024
Event Staff Member
UF Performing Arts
09.2023 - 04.2025
Office Assistant
DNA Logistics Group
05.2022 - 08.2022
Summer Camp Teacher
Riverside Baptist Church
06.2021 - 08.2021
Bachelor of Science - Public Relations
University of Florida
Associate of Arts - Public Relations
Santa Fe College
High School Diploma -
Coral Reef Senior High School
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