SUSIE ARMENDARIZ
Midland,TX
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
10
10
years of professional experience
Work History
Receptionist
Sand Revolution
Midland, TX
05.2022 - Current
- Streamlined front desk operations while providing top-tier customer service to clients.
- Directed incoming calls efficiently to relevant departments for quick resolutions.
- Organized appointment scheduling and maintained staff calendars effectively.
- Processed mail deliveries promptly to ensure smooth office communications.
- Ensured cleanliness of reception area by organizing materials and furniture upkeep.
- Conducted training for new reception staff on company policies and best practices.
- Managed administrative tasks including expense reports and vendor communications.
- Supported event planning efforts through logistics coordination and on-site assistance.
Optometric Assistant
Midland Vision
Midland, TX
09.2020 - 04.2022
- Conducted diagnostic testing to assess vision and eye function.
- Answered phone calls and scheduled appointments for customers efficiently.
- Instructed patients on proper insertion and care of contact lenses.
- Prepared examination rooms to ensure readiness for patient visits.
- Recorded and measured vision accurately for comprehensive evaluations.
- Cleaned and organized equipment to maintain a safe environment.
- Filed patient charts systematically to enhance record-keeping efficiency.
Administrative Assistant
D & H United Fueling Solutions
Midland, TX
08.2018 - 08.2020
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheets, word processing, database management, and other applications.
- Answer telephones, give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers, and handle their inquiries, or direct them to the appropriate people according to their needs.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other materials.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Open, read, route, and distribute incoming mail or other materials, and answer routine letters.
- Completed forms in accordance with company procedures.
- Make copies of correspondence, or other printed material.
- Maintain scheduling and event calendars.
Receptionist/Accounts Payable
MDC Texas Energy
Midland, TX
02.2016 - 06.2018
- Operated telephone switchboard to answer, screen, and forward calls while providing information and scheduling appointments.
- Greeted visitors to ascertain purpose of visit and directed them to appropriate destinations.
- Transmitted information and documents via mail or facsimile.
- Filed and maintained records systematically to ensure easy retrieval.
- Ordered and dispensed supplies to meet operational needs.
- Processed business transactions, verified financial data, and maintained accounts payable records.
- Monitored vendor payments to ensure timely processing.
- Clarified discrepancies in invoices regarding items, prices, or signatures.
Education
High School Diploma -
ROBERT E. LEE HIGH SCHOOL
MIDLAND, TX05.2003
Skills
- Bilingual (English and Spanish)
- Multitasking abilities
- Critical thinking
- Prioritization skills
- Technical proficiency
- Interpersonal communication
- Initiative and problem solving
- Organizational capabilities
- Dependability and reliability
- Effective communication
- Microsoft Office Suite expertise
- Internet navigation skills
- Office equipment operation
Timeline
Receptionist
Sand Revolution
05.2022 - Current
Optometric Assistant
Midland Vision
09.2020 - 04.2022
Administrative Assistant
D & H United Fueling Solutions
08.2018 - 08.2020
Receptionist/Accounts Payable
MDC Texas Energy
02.2016 - 06.2018
High School Diploma -
ROBERT E. LEE HIGH SCHOOL