Nicole Estle
Gaston,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dialysis Patient Care Technician
U.S. Renal Care
11.2022 - 03.2024
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Performed routine quality control and safety checks on all equipment.
- Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
- Eased patient anxiety during treatment by providing personalized attention, answering questions, and offering emotional support as needed.
- Contributed to higher patient satisfaction levels by addressing concerns quickly, professionally, and empathetically.
- Maintained compliance with federal regulations governing dialysis facilities by staying current on industry updates and implementing necessary changes promptly.
- Developed strong relationships with patients'' families through open communication channels and consistent updates on progress or setbacks in treatment plans.
Pharmacy Technician
CVS Health
04.2021 - 09.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Housekeeping
Riverview Health
02.2020 - 02.2021
- Collaborated with housekeeping staff to maintain room availability and cleanliness standards.
- Received housekeeping and maintenance requests or work orders and contacted staff to resolve.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
- Completed housekeeping duties to maintain a consistently clean and welcoming environment.
Assistant Manager/ Sales Associate
Circle K
11.2016 - 01.2020
- After only 2 years of employment I was promoted to assistant manager
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Associate Degree In Nursing - Anesthesiologist Assistance
Ivy Tech Community College
05.2024
High school or equivalent - General
Madison-Grant High School
06.2016
Skills
- Customer Service
- Medical Terminology
- Pharmacy Technician Experience
- Hemodialysis Procedures
- Maintaining Sterility
- Vital signs monitoring
- HIPAA Compliance
- Continuing education
- Punctual and Dependable
- Certified in CPR/AED
Timeline
Dialysis Patient Care Technician
U.S. Renal Care
11.2022 - 03.2024
Pharmacy Technician
CVS Health
04.2021 - 09.2021
Housekeeping
Riverview Health
02.2020 - 02.2021
Assistant Manager/ Sales Associate
Circle K
11.2016 - 01.2020
Associate Degree In Nursing - Anesthesiologist Assistance
Ivy Tech Community College
High school or equivalent - General
Madison-Grant High School
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