Nicole Eubanks

Provided comprehensive telephonic nursing assessment and clinical triage for active-duty military personnel, veterans, and eligible beneficiaries. Conducted focused assessments of acute and chronic health concerns, evaluated symptoms and urgency, and utilized clinical judgment and established protocols to determine appropriate levels of care. Documented patient assessments, recommendations, education, and disposition accurately and efficiently within the electronic medical record while maintaining confidentiality and adhering to military healthcare policies, nursing standards, and scope of practice.

Provided clinical leadership and direct patient care in a 10-bed ED, overseeing daily operations while managing a diverse patient population with acute and emergent medical conditions. Prioritized patient care based on acuity and continuously reassessed changing clinical conditions to ensure timely intervention and appropriate disposition. Coordinated nursing staff assignments, patient flow, admissions, transfers, discharges, and emergency response activities to maintain safe and efficient department operations as a charge and staff nurse.

Provided high-quality, evidence-based nursing care across multiple healthcare facilities and clinical environments, rapidly adapting to varying workflows, policies, electronic medical records, staffing models, and patient populations. Demonstrated strong clinical judgement, flexibility, and the ability to function effectively in high-pressure environments with minimal orientation.