NICOLE EVANS
Jackson,GA
Summary
Highly motivated Law Enforcement Officer dedicated to public service and the pursuit of justice. Demonstrates exceptional communication and interpersonal skills. Complemented by a comprehensive knowledge of criminal law and police procedures. Proven experience in effectively enforcing protocols, conducting thorough investigations, and implementing crime prevention strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Jailer
Pike County Sheriff's Office
12.2024 - Current
- Successfully managed and processed over 50+ inmate bookings, ensuring compliance with legal protocols and enhancing operational efficiency.
- Implemented a new inmate classification system that reduced incidents of violence by 65% within the facility. Conducted 240 educational workshops on rehabilitation programs, contributing to a 60% increase in inmate participation and reducing recidivism rates.
- Collaborated with law enforcement agencies to streamline information sharing, leading to improved case resolution times by 3 days on average.
- Led a team of 5 officers during emergency situations, effectively evacuating inmates and minimizing risk while complying with safety protocols.
Corrections Officer
Georgia Department of Corrections
02.2024 - 08.2024
- Conducted regular inspections of cells, common areas, and inmate activities to prevent contraband possession and maintain a secure environment.
- Supervised over 500+ inmates' movement during daily routines such as meals, recreation time, and visitation hours.
- Developed positive relationships with inmates through consistent communication fostering trust between staff members.
- Coordinated with medical staff to provide necessary healthcare services for inmates including medication distribution.
Account Specialist
United Consulting
10.2020 - 11.2023
- Identified cost-saving opportunities through vendor negotiations, resulting in a 30% reduction in procurement expenses.
- Collaborated with the sales team to develop pricing strategies that maximize profitability without compromising customer satisfaction.
- Developed and maintained strong relationships with clients, addressing their inquiries and resolving any issues or discrepancies.
Salesforce Administrator
Salesforce
02.2018 - 04.2020
- Created and managed user roles, profiles, permission sets, sharing rules, and security settings to ensure data integrity and access control.
- Reduced average response time for customer inquiries by 10% by implementing a case escalation process in the Service Cloud.
- Developed custom reports and dashboards to provide real-time insights into sales performance and pipeline management.
- Implemented data migration strategies from legacy systems into Salesforce using tools like Data Loader or other ETL solutions.
District Manager
Sweetgreen
02.2017 - 09.2017
- Managed a team of 10 managers across multiple territories, consistently exceeding monthly and quarterly sales targets.
- Provided ongoing training and coaching to sales team members, improving their product knowledge and closing techniques.
- Negotiated contracts with key accounts within the district, securing long-term partnerships that resulted in significant revenue growth.
Education
Bachelor of Applied Science - Criminal Justice
Purdue University Global
West Lafayette, IN07.2025
Associate of Applied Science - Legal Support and Services
Purdue University Global
West Lafayette, IN12.2024
Skills
- Firearms Expertise
- Physical Fitness
- Monitoring
- Emergency Response
- AppExchange
- Court Hearings
- Arrest Procedures
- Community Outreach
- Public Education
- Observation
- Immediate Rescue
- Security Services
- Salesforce Administration
- Patrol & Security
- Criminal Justice
- Crisis Intervention
Certification
Georgia Peace Officer Standards & Training Certification
Awards
Phi Theta Kappa 3.8 GPA
Accomplishments
Created a roll at Salesforce a Fortune 500 company
Honor student graduated with a 3.8 GPA
INTERNSHIP
- Accrued 200+ hours of hands-on training in investment operations as part of a one-year career development program that includes six months of college-level courses and professional training followed by a six-month internship.
- Served as operations manager, managed the room set up, and facilitated welcome, overview, and action items.
- Awarded as the professional of the week for great leadership skills.
PUBLIC NOTARY
Exp. June 2027
Timeline
Jailer
Pike County Sheriff's Office
12.2024 - Current
Corrections Officer
Georgia Department of Corrections
02.2024 - 08.2024
Account Specialist
United Consulting
10.2020 - 11.2023
Salesforce Administrator
Salesforce
02.2018 - 04.2020
District Manager
Sweetgreen
02.2017 - 09.2017
Bachelor of Applied Science - Criminal Justice
Purdue University Global
Associate of Applied Science - Legal Support and Services
Purdue University Global
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