Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Evans

Columbus

Summary

I am a highly motivated individual who has a great deal of passion and drive. I have had many hours of training as well as extensive hands on experience in working with people in many different facets of life, not only am a great team player, but I also have learned the skills it takes to lead people in the direction that a company needs to go in order to thrive and succeed. I am always willing to learn and I am up for any challenge. I am open to a position and atmosphere where I can be cultivated and excel while giving my best to an employer.

Overview

15
15
years of professional experience

Work History

Theft/Fraud Investigator

Macys Logistics And Operations
12.2020 - Current
  • Conducted prompt and thorough investigations on referred files and surveillance audits
  • Summarized all key information regarding investigation into detailed report for delivery to client.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Checked and verified photo identification prior to granting facility access.
  • Check Identification and assign guess passes to visitors entering facility.

Security Officer Part Time

CDA Columbus Detective Agency
10.2024 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.

Fraud Claims Investigator/ Part Time Remote

Frasco, Inc
02.2024 - 10.2024
  • Demonstrated adaptability by handling various types of claims, including property damage, personal injury, and workers'' compensation.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Carefully documented statements, observations, and evidentiary materials.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Conducted interviews with witnesses and clients.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork
  • Submit documentations and report writings to senior management

Residential Community Officer

CBCF Franklin County
07.2017 - 12.2020
  • Directly responsible for observing and monitoring movement/behavior of felony offenders in residential, minimum-security facility; supervises residents in accordance with rules and regulations; maintains facility in safe, sanitary, secure and orderly condition; documents necessary paperwork; conducts searches, security checks, pat downs, urinalysis and administration of breath analyzer; handles crisis situations and assists in intake/orientation procedures; transports residents.
  • Transferred over to security position conducting safety policy procedures responsible for maintaining safe environment for staff and inmates. Conduct daily walk through around building documenting security checks making sure doors and locks are secured and fire, first aid equipment is functional for facility.
  • Respond to codes and emergency situations document incident reports.
  • Operate Virtual Complex CCTV monitoring in main control room working with surveillance camera system.
  • Responsible for count of keys, radios, restraints handcuffs for facility. Document transactions in and out facility and keeping population count of intake and release.
  • Monitor movement in facility and answer phones Assist with transports to other correctional facilities or hospitals.

Detention Officer

Franklin County Juvenile Correctional, Facility
03.2014 - 07.2017
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Regularly conducted security and sanitation checks.
  • Responded promptly to emergency situations and provided medical aid.

Youth Leader

Pomegranate Health Systems
08.2010 - 02.2014
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
  • Mentored and coached youth in developing communication, problem-solving and decision-making skills.
  • Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
10.2017

Skills

  • Document Organization
  • Surveillance and Evidence Gathering
  • Auditing
  • Fraud Prevention and Detection
  • Transaction Analysis
  • Critical Thinking
  • Activity Monitoring
  • Investigation Techniques
  • Fraud Investigations
  • Verbal and Written Communication
  • Law Enforcement
  • Office Operations
  • Communications Strategies
  • CCTV surveillance
  • Badge Access control
  • Asset protection

Accomplishments

    Received Officer 4th Quarter of the year 2023 Award

Timeline

Security Officer Part Time

CDA Columbus Detective Agency
10.2024 - Current

Fraud Claims Investigator/ Part Time Remote

Frasco, Inc
02.2024 - 10.2024

Theft/Fraud Investigator

Macys Logistics And Operations
12.2020 - Current

Residential Community Officer

CBCF Franklin County
07.2017 - 12.2020

Detention Officer

Franklin County Juvenile Correctional, Facility
03.2014 - 07.2017

Youth Leader

Pomegranate Health Systems
08.2010 - 02.2014

Bachelor of Science - Criminal Justice

University of Phoenix

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