Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Nicole Faille

Holyoke,MA

Summary

Hello, and thank you for taking the time to review my resume for this position! In addition to my resume, I can also provide 3 written letters of recommendation from former employers upon request. I am confident that I would be a great asset and employee for your company and look forward to speaking with you in the future. If you have any questions or comments about my resume please share them with me by calling my work cell phone 1-413-530-1342. Look forward to hearing from you in the future and have a great day. Sincerely, Nicole Faille

Ivory14hits@yahoo.com

reference numbers:

Current employer available upon request..

Robert Rhaesa- Owner of Great Land Shuttles 907-888-0223

( we are 4 hrs ahead in time differential from Alaska )

Babak Gojgini- Owner of River Valley Dental Hadley,MA

1-413-584-6557

Overview

8
8
years of professional experience

Work History

Delivery Driver

Green Thumb Industries
Holyoke, MA
07.2022 - Current
  • Navigated routes with relevant map programs and GPS systems.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Kept accurate logs of all deliveries and trips.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Handled merchandise in accordance with product handling standards.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Assisted warehouse personnel in packing orders when necessary.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Loaded and unloaded vehicles at distribution center and delivery address.

Dental Assistant

River Valley Dental
Hadley, MA
04.2022 - 07.2022
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Took medical and dental history and recorded vital signs of patients.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Updated patient records with new data and treatment information.
  • Documented patient records during procedures and added notes taken to treatment chart.

Dispatcher

Great Land Shuttles
Fairbanks, AK
02.2016 - 08.2018
  • Addressed questions, problems or requests for service or equipment.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Prepared daily work and run schedules.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Reported delays, accidents or other traffic and transportation situations.
  • Assigned drivers to appropriate routes based on customer needs.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Received or prepared work orders.
  • Recorded and maintained files or records of customer requests, work or services performed.

Education

Associate of Arts -

Holyoke Community College
Holyoke, MA
01-2004

Skills

  • Customer service and data entry
  • Providing professional and friendly service
  • Staying organized and keeping a timed schedule
  • Maintaining excellent attendance and attention to detail

Affiliations

  • Former Alaskan Kennel operator and Dog Sled Racer
  • completed races such as the Top of the World 350 mile dog sled race - came in 5th
  • completed in the Kobuk 440 mile dog sled race- came in 9th
  • completed in the Denali Doubles race with Iditarod Legend Paul Gebhardt- came in 4th

Accomplishments

  • Multiple dog sled race Awards
  • Gathered numerous Top Sponsorships- including Canada Goose, Alaska Power and Telephone, GBA Corona, Hampden Inn and Suites Fairbanks, RedPaw dog food and many others!
  • Ive also traveled around Europe, Asia , Middle East and Africa

References

References available upon request.

Timeline

Delivery Driver

Green Thumb Industries
07.2022 - Current

Dental Assistant

River Valley Dental
04.2022 - 07.2022

Dispatcher

Great Land Shuttles
02.2016 - 08.2018

Associate of Arts -

Holyoke Community College

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Nicole Faille