Nicole Faker

• Plan and manage end-to-end domestic and international travel for 35+ players and staff, coordinating an average of 15 multi-day (3–4 day) team trips annually, plus frequent individual flights for new players, trialists, and visa-compliance travel.
• Manage visa and immigration processing for international players and staff, coordinating required documentation, tracking deadlines, and liaising with league offices and external partners to ensure travel eligibility and compliance.
• Serve as primary point of contact for travel changes, disruptions, and urgent issues, providing real-time and after-hours support.
• Maintain detailed travel calendars, itineraries, and documentation to ensure accuracy, efficiency, and compliance.
• Coordinate with league officials, vendors, and internal teams to execute seamless match-day and training logistics.

Managed day-to-day operational functions for the MLS NEXT Pro team, ensuring seamless execution of travel, training, and match logistics.

• Directly coordinated and safeguarded all player and coach travel in compliance with MLS NEXT Pro guidelines, including flights, lodging, meals, in-market training, and per diem.
• Worked closely with coaching staff to schedule matches, trainings, and travel calendars, adjusting plans as needed for operational changes.
• Assisted with execution and administration of player contracts and maintained confidential player documentation.
• Oversaw communication with players and staff across multiple platforms to ensure alignment and timely updates.
• Supported players with state-required documentation processes, including Social Security, driver’s licenses, and state ID applications.
• Maintained strong cross-functional relationships with operations, communications, marketing, and ticketing departments to stay aligned on protocols and initiatives.
• Assisted digital and communications teams with social media content and coordination during away trips.
• Managed inventory, ordering, and distribution of team equipment, apparel, and footwear for 25+ players and staff.
• Coordinated Adidas product ordering, inventory tracking, and customization, including heat pressing of names, numbers, and patches.
• Supported technical staff with daily training session setup and equipment needs.

• Supported front office operations, vendor coordination, shipping/receiving logistics, and administrative scheduling.
• Served as point of contact for guests, partners, and internal stakeholders.
• Coordinated appointment scheduling for team members and visitors, optimizing office workflow.
• Drive new revenue through conversation to up sell from single game tickets to season passes, or from individual to group sales.
• Responsible for managing office supplies, vendors, organization and upkeep through accurate records, budgeting, and spreadsheets.