Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicole Falk

La Crosse

Summary

Dynamic professional with experience at Target and a proven track record in client relationship management and data analysis. Adept at collaborating with cross-functional teams to enhance operational efficiency and drive project success. Skilled in Salesforce and Microsoft Office 365, delivering exceptional results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

General Merchanise Specialist

Target
Onalaska
09.2021 - Current
  • Unload trucks and stock shelves with merchandise to ensure the availability of products for customers.
  • Conducted regular inventory audits to prevent stock discrepancies.
  • Provided excellent customer service by responding promptly to inquiries and addressing complaints in a timely manner.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Account Coordinator

Interact Communications Inc
La Crosse
10.2023 - 02.2025
  • Provided administrative support, including scheduling, email correspondence, document preparation, and travel arrangements to the CEO.
  • Assisted in the preparation of Request for Proposals (RFPs) documents for submission to clients. Including ensuring the necessary notarized documents are completed.
  • Created surveys in SurveyMonkey for clients' research projects.
  • Created a spreadsheet of all current and potential clients in the United States, with details on the contact information.
  • Maintained office supplies and shipping materials for conferences.

Traffic Analyst

Lamplight Farms
Menomonee Falls
02.2015 - 05.2021
  • Research compliance requirements for processing customer order fulfillment.
  • Maintain and monitor the customer database.
  • Perform weekly reporting and record maintenance for sales and management.
  • Collaborate with internal and external teams on product orders.

Logistics Coordinator

OnCourse Learning
Brookfield
02.2014 - 02.2015
  • Coordinated contracts with universities, colleges, and hotels.
  • Coordinated with instructors to ensure that all the course materials were met.
  • Utilized reports for online course completion and catalog distribution.
  • Reported student course completion to required states for certification.
  • Collaboration with the admissions department to resolve issues regarding student balances and absences.

Education

Bachelor - Psychology

Southern New Hampshire University
New Hampshire
05-2025

Skills

  • Data analysis
  • Client relationship management
  • Survey design
  • Project management
  • Communication skills
  • Team collaboration
  • Salesforce
  • Microsoft Office 365
  • SAP
  • Sales Logix

Accomplishments

  • Recognition of Outstanding Academic Achievement
  • Nomination to the National Success and Leadership Society

Timeline

Account Coordinator

Interact Communications Inc
10.2023 - 02.2025

General Merchanise Specialist

Target
09.2021 - Current

Traffic Analyst

Lamplight Farms
02.2015 - 05.2021

Logistics Coordinator

OnCourse Learning
02.2014 - 02.2015

Bachelor - Psychology

Southern New Hampshire University
Nicole Falk