Nicole Ferreras
Oceanside,California
Summary
Dynamic and results-oriented professional with a proven track record at Beth Milton, CPA, and as a self-employed Esthetician. I excel in streamlining processes and enhancing customer satisfaction. Leveraging superior attention to detail and problem-solving skills, I consistently deliver outstanding results and foster lasting client relationships.
Overview
4
4
years of professional experience
Work History
Esthetician
Self-employeed
03.2022 - Current
- Educated clients on proper skincare and lash routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both myself and clients.
- Performed lash treatments and various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sales Associate
Orangetheory Fitness
05.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage members, and promote specific merchandise.
- Handled transactions efficiently ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided positive first impressions to welcome existing, new, and potential members.
- Boosted member satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming studio environment.
Certified Public Accountant Assistant
Beth Milton, CPA
10.2020 - 10.2021
- Assisted in streamlining accounting processes for increased efficiency and time savings.
- Participated in special projects as assigned by management, demonstrating flexibility and adaptability in a fast-paced work environment.
- Improved cash flow management through timely invoicing and collections followups.
- Developed strong working relationships with cross-functional team members to facilitate effective communication on accounting matters.
- Managed accounts payable functions by verifying invoices against purchase orders before making timely payments to vendors.
- Maintained strict confidentiality of financial information and adhered to professional ethics standards at all times.
- Reviewed general ledger entries and assessed accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
Education
No Degree - General Studies
Palomar College
San Marcos, CACertificate of Completion - Esthetics
Jasmine Beauty School
San Diego, CA11.2021
Certificate of Completion - Licensed Vocational Nurse
Kaplan College
Vista, CA02.2015
Skills
- Sanitization
- California licensed esthetician
- Scheduling
- Superior attention to detail
- Relationship building and management
- Bookkeeping
- Invoice Processing
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Orangetheory Fitness
05.2022 - 02.2024
Esthetician
Self-employeed
03.2022 - Current
Certified Public Accountant Assistant
Beth Milton, CPA
10.2020 - 10.2021
No Degree - General Studies
Palomar College
Certificate of Completion - Esthetics
Jasmine Beauty School
Certificate of Completion - Licensed Vocational Nurse
Kaplan College
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