Dedicated and hardworking professional with strong problem-solving abilities. Recognized for considerate and highly professional demeanor, as well as rapid skill acquisition. Eager to join a dynamic team and contribute to its success.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Learning Care Group Childtime
12.2020 - Current
Maintained a secure setting, consistently focusing on children's well-being.
I maintained regular communication with parents and guardians, offering updates on their child's progress and addressing any concerns
Additionally, I collaborated with fellow staff members to foster a supportive and cohesive atmosphere
Host
Sangria 71
11.2022 - 12.2022
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Contributed to team success through effective communication and cooperation with coworkers and management.
Crew Member
Dunkin’ Donuts
06.2020 - 12.2020
I delivered exceptional customer service by warmly greeting patrons, efficiently processing orders, and managing transactions
Additionally, I ensured a clean and organized work environment, encompassing both the dining area and the kitchen
I also contributed to the training of new employees by demonstrating proper procedures and elucidating company policies