Nicole Fragoso
Bridgewater
Summary
Psychology student expected to graduate May 2026 with experience in administrative support customer care across healthcare and retail environments. Skilled in communication, organization, and managing confidential information in high pressure environments. Proven ability to support smooth daily operations across teams.
Overview
5
5
years of professional experience
Work History
Receptionist
Maspeth Warehouse
05.2025 - Current
- Greet and assist customers, ensuring a welcoming environment.
- Manage incoming calls and direct messages to appropriate staff.
- Schedule appointments and manage calendars.
- Handle cash transactions and maintain sales and payments records accurately.
Medical Assistant
Highpoint Health Center
03.2023 - 04.2025
- Managed patient care and documentation for over 50 patients daily.
- Administered patient care procedures ordered by the doctor.
- Managed paper health records, maintaining accuracy and confidentiality of patient information.
- Trained new staff on protocols and procedure to encourage a collaborative team effort in a high pressure environment.
- Assisted with various office responsibilities beyond core responsibilities to ensure team efficiency.
E-Commerce Order Picker
Whole Food Market
05.2022 - 06.2023
- Completed high volume online grocery orders with accuracy and attention to quality.
- Ensured all orders were completed in a timely manner.
- Assisted across different store departments to ensure team efficiency.
Medical Assistant
Family Podiatry Center
04.2021 - 05.2022
- Sterilized instruments and maintained a clean, organized clinical environment in compliance with safety standards.
- Assisted with minor procedures by preparing treatment rooms and applying bandages and post procedure care.
- Educated patients on proper use of prescribed medical equipment and at home care instructions.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ05.2026
Skills
- Communication & Interpersonal Skills
- Organizational Psychology & Workplace Understanding
- Administrative Support & Scheduling
- Attention to Detail & Data Accuracy
- Confidential Information Handling
- Customer Service & Employee Support
Timeline
Receptionist
Maspeth Warehouse
05.2025 - Current
Medical Assistant
Highpoint Health Center
03.2023 - 04.2025
E-Commerce Order Picker
Whole Food Market
05.2022 - 06.2023
Medical Assistant
Family Podiatry Center
04.2021 - 05.2022
Bachelor of Arts - Psychology
Montclair State University