Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Fulton

Prosper ,TX

Summary

Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.

Overview

17
17
years of professional experience

Work History

Retail Worker

Walmart Personal Shopper
07.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Work as a personal shopper and pick the customers order, lots of walking and have to meet a quota of picking items
  • Been with the company 13 years

Retail Worker

Walmart / Sam’s
07.2016 - 07.2023

I worked at this neighborhood market transferred from Sam's in the bakery in Tyler,Tx . This store just opened. I also did cash office, customer service. You are a team I also helped out in the fuel station as a cashier, cashier, self checkout, pushed carts, stocked, stocked tobacco and binned candy. 2018-2023


Sam's Tyler

- Cake decorator

- Snack stand

2016-2018


Retail Sales Associate

Sams Club
02.2012 - 07.2016

I worked in Sam's club McKinney from 2012-2014

- Cashiering

- Rotisserie


Got a job offer at Sam's club in Plano as a cake decorator so I transferred. 2014-2016


Restaurant Hostess

Grimaldi's Pizzeria
08.2010 - 05.2011
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

Dos Charros
01.2010 - 08.2010
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Restaurant Team Member

Scotty P's Hamburgers
03.2009 - 01.2010
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Retail Sales Associate

Wilson Leather
03.2008 - 03.2009
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Education

No Degree - General Studies, Social Work, Nursing 2011-2013

Collin College
Plano, TX

No Degree - General Studies, Nursing, Real Estate 2014-2017

TJC
Tyler, TX

No Degree - Cosmetology

Paul Mitchell The School
Dallas, TX
11-2025

High School Diploma -

Allen High School
Allen, TX
05-2011

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Problem-solving
  • Register operation
  • Front-end organization
  • Cash register operation
  • POS systems
  • Hardworking
  • Complaint handling
  • Upselling strategies
  • Multitasking
  • Customer engagement
  • Reliable and responsible
  • Attention to detail
  • Organization
  • Ability to lift 40 pounds

Timeline

Retail Worker

Walmart Personal Shopper
07.2023 - Current

Retail Worker

Walmart / Sam’s
07.2016 - 07.2023

Retail Sales Associate

Sams Club
02.2012 - 07.2016

Restaurant Hostess

Grimaldi's Pizzeria
08.2010 - 05.2011

Restaurant Hostess

Dos Charros
01.2010 - 08.2010

Restaurant Team Member

Scotty P's Hamburgers
03.2009 - 01.2010

Retail Sales Associate

Wilson Leather
03.2008 - 03.2009

No Degree - General Studies, Social Work, Nursing 2011-2013

Collin College

No Degree - General Studies, Nursing, Real Estate 2014-2017

TJC

No Degree - Cosmetology

Paul Mitchell The School

High School Diploma -

Allen High School
Nicole Fulton