Nicole Fulton
Prosper
Summary
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members. I have been in the retail industry for some time now & would like to learn receptionist work or something of its kind. I am also interested in remote job if it happens, but I’m willing to learn something new!
Overview
17
17
years of professional experience
Work History
Retail Worker
Walmart Personal Shopper
02.2012 - Current
- Work as a personal shopper and pick the customers order, lots of walking and have to meet a quota of picking items & engage with customers. I’ve worked at this store since July 2023 I moved from Tyler.
- 2018-2023, I worked at a Walmart neighborhood market. I transferred there when it just opened from Sam’s Club in Tyler. I worked here as a cake decorator, Cash office, Service desk.
- 2014-2018 I worked at Sam’s In Tyler as a cake decorator, and snack stand.
- 2012 Sam’s club McKinney, started as a cashier, then went to rotisserie and cake decorator.
- Been with the company 13 years
Restaurant Hostess
Grimaldi's Pizzeria
08.2010 - 05.2011
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
Dos Charros
01.2010 - 08.2010
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Team Member
Scotty P's Hamburgers
03.2009 - 01.2010
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Retail Sales Associate
Wilson Leather
03.2008 - 03.2009
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
No Degree - General Studies, Social Work, Nursing 2011-2013
Collin College
Plano, TXNo Degree - General Studies, Nursing, Real Estate 2014-2017
TJC
Tyler, TXNo Degree - Cosmetology
Paul Mitchell The School
Dallas, TX11-2025
High School Diploma -
Allen High School
Allen, TX05-2011
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Problem-solving
- Register operation
- Cash register operation
- Hardworking
- Complaint handling
- Upselling strategies
- Multitasking
- Reliable and responsible
- Attention to detail
- Organization
- Ability to lift 40 pounds
- Outgoing
Timeline
Retail Worker
Walmart Personal Shopper
02.2012 - Current
Restaurant Hostess
Grimaldi's Pizzeria
08.2010 - 05.2011
Restaurant Hostess
Dos Charros
01.2010 - 08.2010
Restaurant Team Member
Scotty P's Hamburgers
03.2009 - 01.2010
Retail Sales Associate
Wilson Leather
03.2008 - 03.2009
No Degree - General Studies, Nursing, Real Estate 2014-2017
TJC
No Degree - Cosmetology
Paul Mitchell The School
High School Diploma -
Allen High School
No Degree - General Studies, Social Work, Nursing 2011-2013
Collin College
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