Summary
Overview
Work History
Skills
Timeline
Generic

Nicole Gamez

Issaquah,WA

Summary

Thorough team contributor with strong organizational capabilities. Experienced multitasking while ensuring accuracy. Effective at prioritizing tasks and being a team player. Always willing to give a helping hand when needed, and engaging having the ultimate goal be guest satisfaction.

Overview

8
8
years of professional experience

Work History

Receptionist Administrator

SkinSpirit
05.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.

Server

Joey Restaurants
02.2024 - 05.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Server

Cheetahs Gentleman's Club
02.2017 - 10.2023
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

VIP Bottle Service Waitress

Beach House of Mission Beach
06.2021 - 06.2022
  • Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit guest
  • Supported others staff members with their tables during busy periods such as holidays and special events
  • Delivered VIP bottles service in upscale environment, catering to large guest parties and celebrity clientele
  • Upsold menu items, promoting bottle list to bolster sales
  • Handled cash in large quantities

Beauty Advisor

Sephora
12.2023 - 06.2025
  • Processed payments, entering sales in register for prompt customer service.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Skills

  • Customer engagement
  • Multi-line phone operation
  • Client relations
  • Organization
  • Problem-solving

Timeline

Receptionist Administrator

SkinSpirit
05.2024 - Current

Server

Joey Restaurants
02.2024 - 05.2024

Beauty Advisor

Sephora
12.2023 - 06.2025

VIP Bottle Service Waitress

Beach House of Mission Beach
06.2021 - 06.2022

Server

Cheetahs Gentleman's Club
02.2017 - 10.2023
Nicole Gamez