Nicole Garcia

North Miami,FL

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Reunion Ktchn Bar. Proven track record of enhancing guest experiences through effective upselling and maintaining cleanliness standards. Adept at multitasking and resolving customer issues, consistently achieving high satisfaction ratings and sales targets.

Overview

years of professional experience

Work History

Server / Server Assistant

Reunion Ktchn Bar

Aventura, FL

05.2025 - Current

Upsold menu items, enhancing guest experience and promoting daily specials.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server / Hostess

26 Sushi & Wok

Surfside, FL

03.2025 - 05.2025

Delivered food and beverages accurately to enhance dining experience.
Maintained cleanliness and organization of dining area and service stations.
Resolved customer complaints professionally to maintain satisfaction levels.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server / Hostess / Cashier

Treesome Natural Food and Cafe

Sunny Isles, FL

10.2023 - 02.2025

Provided exceptional customer service, ensuring guest satisfaction and prompt resolution of issues.
Assisted in setting up dining areas, maintaining cleanliness and organization throughout service hours.
Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
Learned menu items thoroughly to answer guest inquiries and make recommendations effectively.

Education

Bridgeway Academy

Pennsylvania

Skills

Strong work ethic
Exceptional customer service
Guest engagement

Customer service
Cleanliness standards
Fast Learner

Languages

Spanish

Native or Bilingual

English