Nicole Garrett
Williamston,SC
Summary
Drove leadership initiatives by fostering a culture of achievement and accountability.,Streamlined organizational workflows to optimize efficiency and effectiveness.,Facilitated data analysis and investigative processes to support strategic decision-making.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
Sam's Club
Anderson, SC
01.2024 - 05.2026
- Managed medication inventory using advanced pharmacy management systems.
- Assisted pharmacists in preparing and dispensing prescription medications.
- Monitored prescription orders for compliance with safety protocols and regulations.
- Trained new pharmacy staff on operational procedures and customer service standards.
- Implemented process improvements to enhance workflow efficiency within the pharmacy department.
- Collaborated with healthcare professionals to ensure optimal patient care and medication therapy management.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Pharmacy Technician
Walgreens
Las Vegas, NV
02.2021 - 09.2022
- Processed and dispensed medications accurately to ensure patient safety.
- Assisted pharmacists in managing inventory and maintaining stock levels efficiently.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Trained new technicians on pharmacy procedures and software systems effectively.
- Administered vaccines to patients within proper protocols and health safety practices.
- Administered COVID and flu testing following health safety procedures and protocols.
Security Manager
Rio All Suite and Casino
01.2015 - 01.2017
- Oversaw lost and found operations, ensuring proper management of all recovered items.
- Ensured safety protocols for guests and employees were effectively implemented.
- Addressed guest inquiries regarding security concerns with prompt and thorough responses.
- Collaborated with Metro FBI and Secret Services to enhance inter-agency communication and operational efficiency.
- Recognized as Leader of the Month for January 2017 based on nominations from subordinate officers.
Security Shift Supervisor
Caesars Palace Hotel and Casino
01.2014 - 01.2015
- Assisted in verifying jackpot claims for accuracy and compliance. Supported teams in reviewing verification processes to enhance efficiency. Contributed to maintaining standards in jackpot validation procedures.
- Facilitated executive engagements with VIP guests to enhance relationship management.
- Assisted in organizing monthly PTO requests to streamline approval process. Supported daily training activities through visual board walkthroughs. Facilitated effective communication during training sessions.
EMT/Security Officer
Caesars Palace Hotel and Casino
Las Vegas, NV
01.2011 - 01.2014
- Delivered emergency medical care to guests and employees during critical situations.
- Assisted with various tasks in the security department, including dispatch operations and lost and found management. Supported EMS inventory and equipment maintenance. Facilitated policy implementation and EMT field training.
- Assisted in supervisor shadow program by coordinating monthly PTO requests. Supported training for VIP security details. Managed daily operations of the shift effectively.
- Recognized as Officer of the Month for September 2014 due to exemplary guest care during medical emergencies.
Education
Basic Fusion Liaison Officer
Southern Nevada Counter Terrorism
Certified Investigating Interviewing and Advanced Interrogation
John E. Reid and Associates
Certified Pharmacy Technician -
PTCB
Anti-Money Laundering Training
01.2016
EMT-I - undefined
EMS Training Center of Southern Nevada
01.2011
Health Care Administration Major
University of Phoenix
01.2010
Skills
- Assisted in evaluating and addressing various security situations
- Collaborated effectively with teams or worked independently to achieve objectives
- Provided outstanding customer service, particularly in resolving service issues
- Coordinated departmental requirements with ease
Timeline
Certified Pharmacy Technician
Sam's Club
01.2024 - 05.2026
Pharmacy Technician
Walgreens
02.2021 - 09.2022
Security Manager
Rio All Suite and Casino
01.2015 - 01.2017
Security Shift Supervisor
Caesars Palace Hotel and Casino
01.2014 - 01.2015
EMT/Security Officer
Caesars Palace Hotel and Casino
01.2011 - 01.2014
Basic Fusion Liaison Officer
Southern Nevada Counter Terrorism
Certified Investigating Interviewing and Advanced Interrogation
John E. Reid and Associates
Anti-Money Laundering Training
EMT-I - undefined
EMS Training Center of Southern Nevada
Health Care Administration Major
University of Phoenix
Certified Pharmacy Technician -
PTCB