Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Garza

Baytown,TX

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

7
7
years of professional experience

Work History

Hygiene Coordinator

Baytown Gentle Dental
05.2022 - Current
  • Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
  • Maintained accurate medical and dental records by documenting important patient data in dentrix.
  • Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
  • Worked effectively in fast-paced environments.

Aquatics Instructor

Bay Area Rehabilitation Ctr
05.2021 - 08.2022
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Provided emergency first aid and CPR as needed.

Customer Service Manager

Walmart
09.2016 - 08.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

Humble High School
Humble, TX
05.2016

Skills

  • Case Management
  • Active Listening
  • Business Development Understanding
  • Safety Training
  • Group and Individual Instruction

Timeline

Hygiene Coordinator

Baytown Gentle Dental
05.2022 - Current

Aquatics Instructor

Bay Area Rehabilitation Ctr
05.2021 - 08.2022

Customer Service Manager

Walmart
09.2016 - 08.2020

High School Diploma -

Humble High School

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Nicole Garza