Nicole Garza
Raymond,NH
Summary
Comitted, proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Personal Assistant
Kelly Melim
Auburn , NH
05.2016 - Current
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Performed various clerical tasks and organized office areas to promote productivity.
- Followed standard infection control protocols to avoid illness or contamination.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Managed office supplies inventory and placed orders when necessary.
- Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
Bartender/Manager/Co- Owner
Lupes 55 Cantina
Hampton , NH
05.2015 - 04.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Collected and organized daily till totals and tips.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Monitored bar inventory and promptly restocked low items before depletion.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender
900 Degrees Wood Fired Pizza
Manchester , NH
10.2016 - 05.2020
- Greeted customers and provided excellent customer service.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
- Neatly sliced and pitted fruit for garnishing drinks.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Assisted in setting up the bar for service shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stocked ice bins and coolers as needed throughout shift.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Provided drink suggestions to customers based on their preferences.
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender
Penuches
Manchester , NH
07.2009 - 03.2014
- Greeted customers and provided excellent customer service.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
- Neatly sliced and pitted fruit for garnishing drinks.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Assisted in setting up the bar for service shift.
Education
High School Diploma -
Memorial High School
Manchester, NH 01-2025
Dental Assistant Certificate
Seacoast Career School
Manchester Nh 07-2011
Safety, First Aid
Lifeguard
YMCASkills
- Meticulous attention to detail
- Customer friendly
- Customer service
- Attention to detail
- Menu developing
- Flexible schedule
- Fast learning
Timeline
Bartender
900 Degrees Wood Fired Pizza
10.2016 - 05.2020
Personal Assistant
Kelly Melim
05.2016 - Current
Bartender/Manager/Co- Owner
Lupes 55 Cantina
05.2015 - 04.2022
Bartender
Penuches
07.2009 - 03.2014
High School Diploma -
Memorial High School
Dental Assistant Certificate
Seacoast Career School
Safety, First Aid
Lifeguard