Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Ginter de la paz

Hastings,MI

Summary

Experienced in providing costumer service in Englis and Spanish, proven ability to manage multi responsibilities with a strong emphasis on problem-solvin, communication and team work, eager to contribute to organizational success through dedication, efficiency, and exceptional service.

Overview

14
14
years of professional experience

Work History

Senior Resolution Coordinator

Walmart
11.2024 - Current
  • Deliver prompt and professional support while maintaining customer satisfaction standards.
  • Utilize conflict resolution skills to de-escalate complaints and provided tailored solutions
  • Troubleshoot issues with the app and drivers orders.

Liquid Machine Operator

Bissell Inc.
01.2014 - 09.2018
  • Supervised material flow, storage and global order fulfilment
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system
  • Work with costumers and take orders

Line Tech Bilingual

Praxis Packaging Solutions
06.2011 - 08.2013

I assist the drivers with technical and costumer support.

Education

High School Diploma - undefined

Ottawa Hills High School
MI
01.2010

Skills

  • Fluent in Spanish (writing and reading)
  • Customer service and support
  • Problem-solving aptitude
  • Multitasking abilities
  • Teamwork and leadership collaboration
  • Active listening and communication

Languages

Spanish
Native or Bilingual

Timeline

Senior Resolution Coordinator

Walmart
11.2024 - Current

Liquid Machine Operator

Bissell Inc.
01.2014 - 09.2018

Line Tech Bilingual

Praxis Packaging Solutions
06.2011 - 08.2013

High School Diploma - undefined

Ottawa Hills High School

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